Charles Tyrwhitt Contact – Full Details Delivery company tracking parcel
Use the Charles Tyrwhitt Contact Details for missing parcels
Charles Tyrwhitt, renowned for its premium-quality menswear, has been a staple for fashion enthusiasts since its establishment in 1986. Known for its exceptional craftsmanship and classic British style, Charles Tyrwhitt provides a range of contact options to ensure customers have a seamless shopping experience. Here’s a complete guide on how to contact Charles Tyrwhitt for various support needs, including returns, queries, and general assistance.
Key Contact Information
Charles Tyrwhitt Contact Number
For immediate assistance, Charles Tyrwhitt offers customer support via multiple contact numbers tailored to specific regions. The main Charles Tyrwhitt contact number for UK customers is 0344 482 4000, available during Charles Tyrwhitt’s customer service hours. Additionally, customers in different regions can utilise specific numbers to ensure direct assistance:
- UK General Queries: 0344 482 4000
- Ireland Support: 01 695 0995
- USA Customer Service: 1-866-797-2701
- Canada: 1-866-508-1160
- Germany: +49 (0) 800 555 2 111
- Australia: 1-800-703-505
Charles Tyrwhitt Contact Email
For those who prefer written communication, Charles Tyrwhitt provides contact options through email. For store-specific inquiries, such as the flagship location on Jermyn Street in London, customers can reach out via ukshop.jermynstreet@ctshirts.co.uk. For other requests, the website has a Contact Us section where customers can fill out a form to email the support team directly.
Charles Tyrwhitt Customer Service Hours
Understanding Charles Tyrwhitt’s customer service hours is essential for quick resolution. Generally, the customer service team is available seven days a week. Here’s a breakdown of hours:
- Live Chat: Available daily from 9:00 am to 3:00 am (UK time), ideal for real-time assistance.
- Phone Support (UK): 8:00 am – 8:00 pm, Monday to Saturday; 9:00 am – 5:00 pm on Sundays.
These extended hours allow customers to resolve issues promptly, ensuring a high level of service.
Visiting the Charles Tyrwhitt Flagship Store
Charles Tyrwhitt’s flagship store on Jermyn Street, London is a hub for in-person assistance, style advice, and garment purchases. Customers are welcome to visit this store for returns, exchanges, or personalised guidance on fitting and product selection. Here are the essential details:
- Address: 100 Jermyn Street, London, SW1Y 6EE
- Phone: 0207 839 6060
- Store Hours:
- Monday to Saturday: 9:30 am – 7:30 pm
- Sunday: 11:00 am – 5:00 pm
The store also provides on-site customer service and additional fitting services, giving customers an immersive experience with the brand.
Comprehensive Guide to Charles Tyrwhitt Delivery Services
Charles Tyrwhitt partners with trusted couriers such as Evri and Royal Mail to offer a variety of delivery options within the UK. Customers can choose between standard delivery, click and collect, and expedited shipping options. Here’s a look at the typical delivery timescales:
- Standard Delivery: 3-5 working days
- Click and Collect (available at select Charles Tyrwhitt stores): 3-6 working days
For added convenience, customers are provided with tracking information through Charles Tyrwhitt’s chosen courier partners.
Charles Tyrwhitt Returns and Refunds Process
Return by Royal Mail or Jersey Post
Customers can easily initiate returns online via Royal Mail, which involves a £3.95 handling fee for refunded items. Exchanges are free of charge, adding flexibility for customers seeking the perfect fit or style.
In-Store Returns
Customers may also return items directly to a Charles Tyrwhitt store, such as the one on Jermyn Street. In-store returns are free and do not incur additional handling fees.
Return by Courier
For international returns, Charles Tyrwhitt has partnered with Global-e, providing a simplified return process. Note that this option supports refunds only; exchanges are managed separately through a new order.
How to Start a Charles Tyrwhitt Return
- Initiate the Return: Use the online return portal available on the Charles Tyrwhitt website.
- Print Label and Package: Print the return label provided and attach it to the parcel.
- Drop Off or Schedule Collection: Visit a Royal Mail drop-off location or arrange a pickup.
- Track the Return: Each return includes a tracking number to monitor progress.
Charles Tyrwhitt: Elevating Men’s Fashion, Delivered with Precision by Evri and Royal Mail
Charles Tyrwhitt’s dedication to classic, quality men’s fashion is matched by its commitment to reliable delivery. By collaborating with Evri and Royal Mail, Charles Tyrwhitt guarantees that garments arrive in pristine condition. These partnerships allow Charles Tyrwhitt to offer a dependable, efficient service that supports the company’s dedication to customer satisfaction.
FAQ: Common Questions About Charles Tyrwhitt Contact UK
- How can I reach Charles Tyrwhitt customer service?
- UK residents can contact 0344 482 4000 for assistance during customer service hours.
- What’s the email for store-specific inquiries?
- For the Jermyn Street store, email ukshop.jermynstreet@ctshirts.co.uk.
- How do I initiate a return?
- Use the online returns portal, select Royal Mail or Jersey Post, and follow the instructions provided.
Additional Tips for Contacting Charles Tyrwhitt
- Live Chat: Access Charles Tyrwhitt’s live chat via the website for real-time support.
- Store Locator: Use the store locator on the website to find nearby locations for assistance or in-store returns.
- WhatsApp Chat: Contact Charles Tyrwhitt customer support through WhatsApp by selecting the option from the contact page.
Charles Tyrwhitt remains a leading name in men’s fashion, distinguished by its commitment to quality and customer service. Whether contacting via phone, email, or visiting in-store, customers can rely on this guide to address their needs effectively.
Charles Tyrwhitt, celebrated for its premium-quality menswear, has become a trusted name in fashion since 1986. Known for exceptional craftsmanship and classic British style, Charles Tyrwhitt offers multiple ways for customers to get assistance. This guide covers everything you need to know about contacting Charles Tyrwhitt for inquiries, returns, and general support.
Key Contact Information
Charles Tyrwhitt Contact Number
For immediate assistance, Charles Tyrwhitt provides various customer service contact numbers, ensuring customers worldwide can get direct support. The primary Charles Tyrwhitt contact number for UK customers is 0344 482 4000, available during customer service hours. Additional contact numbers include:
- UK General Queries: 0344 482 4000
- Ireland: 01 695 0995
- USA: 1-866-797-2701
- Canada: 1-866-508-1160
- Germany: +49 (0) 800 555 2 111
- Australia: 1-800-703-505
Charles Tyrwhitt Contact Email
For those who prefer written communication, Charles Tyrwhitt offers email support via info@ctshirts.co.uk. This email is ideal for general inquiries, product information, and support requests. For store-specific inquiries, such as those directed to the flagship store on Jermyn Street in London, customers can reach out at ukshop.jermynstreet@ctshirts.co.uk.
Charles Tyrwhitt Customer Service Hours
Knowing the Charles Tyrwhitt customer service hours can help you receive prompt support. Generally, the Charles Tyrwhitt contact team is available seven days a week. Here’s a detailed breakdown:
- Live Chat: Available daily from 9:00 am to 3:00 am (UK time) for real-time assistance.
- Phone Support (UK): 8:00 am – 8:00 pm, Monday to Saturday; 9:00 am – 5:00 pm on Sundays.
With these extended hours, customers can reach out at convenient times to resolve any queries.
Visiting the Charles Tyrwhitt Flagship Store
The flagship store on Jermyn Street, London offers personalised customer service, style advice, and garment shopping. Customers are welcome to visit for returns, exchanges, or fitting assistance. Key store details include:
- Address: 100 Jermyn Street, London, SW1Y 6EE
- Phone: 0207 839 6060
- Store Hours:
- Monday to Saturday: 9:30 am – 7:30 pm
- Sunday: 11:00 am – 5:00 pm
Visiting the store allows customers to engage directly with knowledgeable staff for tailored support and in-store services.
Comprehensive Guide to Charles Tyrwhitt Delivery Services
Charles Tyrwhitt partners with trusted couriers like Evri and Royal Mail to provide a range of delivery options across the UK. Customers can choose between standard delivery, click-and-collect, and expedited shipping options. Here’s an overview of the delivery timescales:
- Standard Delivery: 3-5 working days
- Click and Collect (available at select stores): 3-6 working days
All delivery options include tracking details provided by Charles Tyrwhitt’s couriers, so customers can stay informed on their parcel’s journey.
Charles Tyrwhitt Returns and Refunds Process
Return by Royal Mail or Jersey Post
To initiate a return via Royal Mail, customers can process the return online, with a £3.95 handling fee for refunds. However, exchanges are free of charge, giving customers flexibility to find the perfect item.
In-Store Returns
Customers can also return items directly to a Charles Tyrwhitt store like Jermyn Street, with no additional handling fees for in-store returns.
Return by Courier
For international returns, Charles Tyrwhitt has partnered with Global-e, simplifying the process. Note that Global-e returns support refunds only, so exchanges need to be processed through a separate new order.
How to Start a Charles Tyrwhitt Return
- Initiate the Return: Visit the Charles Tyrwhitt website and use the online return portal.
- Print Label and Package: Attach the provided return label to your parcel.
- Drop Off or Schedule Collection: Use Royal Mail drop-off or arrange a pickup.
- Track the Return: Track the parcel using the provided tracking number.
Charles Tyrwhitt: Elevating Men’s Fashion, Delivered with Precision by Evri and Royal Mail
Charles Tyrwhitt is committed to delivering high-quality menswear efficiently. Through partnerships with Evri and Royal Mail, Charles Tyrwhitt provides customers with reliable, secure delivery services to match its brand standards.
FAQ: Common Questions About Charles Tyrwhitt Contact UK
- What are the Charles Tyrwhitt Contact Details for me to reach customer service?
- UK residents can call 0344 482 4000 during customer service hours or email info@ctshirts.co.uk.
- Is there an Charles Tyrwhitt Contact email for store-specific questions?
- For the Jermyn Street store, use ukshop.jermynstreet@ctshirts.co.uk.
- How do I initiate a return?
- Use the online returns portal, selecting Royal Mail or Jersey Post as your return option.
Additional Tips for Contacting Charles Tyrwhitt
- Live Chat: Access the live chat option on the website for instant assistance.
- Store Locator: Use the website’s store locator to find a location near you for in-store returns or assistance.
- WhatsApp Chat: For convenient messaging, Charles Tyrwhitt offers a WhatsApp chat option available on their contact page.
Charles Tyrwhitt is dedicated to delivering quality fashion and excellent customer support. With options for phone, email, and in-person assistance, customers can rely on this guide to get the help they need, every time.
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