Actiasgear UK Contact Details + Delivery company tracking parcel
Use the Actiasgear UK Contact Details for missing parcels
When dealing with any business, especially in areas such as pest control or home improvement, having access to reliable and clear communication channels is essential. Actiasgear formerly Easigear, has established itself as a prominent supplier of various products ranging from pest control solutions to garden greenhouses. For customers who need to reach out for inquiries, complaints, or support, understanding how to contact Actiasgear effectively is critical. This guide explores Actiasgear UK contact details, ensuring customers have all the necessary information to get in touch.
What is Actiasgear?
Actiasgear, formerly known as Easigear, is a part of Far East Direct UK Ltd. The brand has grown over time, transitioning from Easigear to Actiasgear, while maintaining its focus on delivering high-quality products across several categories. From actiasgear pest control items to essential home and garden solutions, the company caters to a wide range of needs.
Actiasgear offers various products, including:
- Pest control tools and supplies
- Greenhouses for gardening enthusiasts
- Car care items
- Indoor essentials like electric heaters and compostable bin liners
- DIY tools and accessories
- Fireguards and other fireside accessories
To support their diverse range of products, Actiasgear ensures that their customers can easily contact them for assistance, be it for product inquiries, returns, or delivery issues.
Actiasgear UK Contact Details
The most effective way to reach out to Actiasgear is through the following contact methods:
- Phone: Customers can directly call Actiasgear’s customer service team for immediate assistance. The main contact number is 01363 82293, where support is available during business hours.
- Email: Another convenient method of contacting Actiasgear is through email. For any inquiries related to products or orders, customers can email info@actiasgear.co.uk. This is an efficient way to request assistance, especially if attaching photos or documents is necessary to resolve an issue.
- Postal Address: Actiasgear’s headquarters are located in Devon, UK. Any returns or correspondence can be sent to:Far East Direct UK Ltd
Unit One, Johnsland
Bow, Crediton
Devon EX17 6HG
These actiasgear UK contact details are crucial for customers who may need help with orders, product support, or any other service-related queries.
Delivery Issues and Customer Support
Actiasgear prides itself on delivering products within a standard timeframe of 3 to 5 working days. However, delivery issues can sometimes arise, such as delays, damages, or packages being lost in transit. In such cases, the customer service team can be contacted directly via the details mentioned above.
To ensure a smooth resolution, customers are advised to take the following steps:
- Report Issues Promptly: Notify Actiasgear within two working days if any damage occurs during transit or if the delivery is delayed. When reporting, provide the order number for swift identification and resolution.
- Attach Photos: If the goods have been damaged, attaching photos to the email or including them in any correspondence will help the Actiasgear team assess the situation more quickly.
- Tracking Orders: Actiasgear uses reliable courier services for delivery. Providing a mobile number during checkout can allow the customer to receive real-time updates and tracking information from the courier.
Actiasgear Pest Control Solutions
One of Actiasgear’s key product categories is pest control. The company offers a range of pest management tools, from humane traps to repellents, which are designed to help keep homes and gardens free from unwanted pests. Customers looking for reliable actiasgear pest control items can purchase these products directly from the Actiasgear website or other online platforms.
Some examples of Actiasgear’s pest control offerings include:
- Humane Traps: Ideal for capturing small animals without causing harm, these traps can be placed in homes or gardens.
- Pest Repellents: Designed to keep pests at bay, these are useful for both indoor and outdoor environments.
These products are available for purchase directly on the Actiasgear website, but can also be found on major platforms such as Amazon and OnBuy. It’s important to note that if customers purchase through third-party platforms, customer service queries may need to be directed to those platforms rather than Actiasgear itself.
Actiasgear Formerly Easigear – The Transition
Many customers may still remember the brand as Easigear, under which Actiasgear originally operated. Actiasgear formerly Easigear is still part of the larger Far East Direct UK Ltd group, which encompasses several other brands, including Easipet, Easimat, and Easibee.
The transition from Easigear to Actiasgear reflects a broader rebranding effort to better align the company’s products with customer expectations and market trends. Despite the change in name, customers can expect the same level of service and product quality they received under the Easigear brand. This continuity ensures that existing customers face no disruption in terms of accessing support or placing orders.
Resolving Issues with Actiasgear Orders
If problems arise with an Actiasgear order, such as incorrect or damaged items, customers are encouraged to follow these guidelines to resolve the issue efficiently:
- Contact Customer Service: Use the phone number or email provided in the actiasgear UK contact details section to report the problem. Actiasgear’s team will guide customers through the next steps.
- Provide Order Details: Always have the order number on hand when contacting customer support. This helps speed up the resolution process.
- Return Policy: If an item needs to be returned, Actiasgear allows for returns within 30 days of purchase. Customers should ensure that the item is in a resalable condition, as used or damaged items are not eligible for a refund. Return postage is the responsibility of the customer.
- Shipping Issues: If goods are lost in transit, Actiasgear will work with the courier service to resolve the issue. Proof of delivery is typically required, so tracking information can be useful.
- Returns Address: Any items needing to be returned should be sent to the following address:Far East Direct UK Ltd
Unit One, Johnsland
Bow, Crediton
Devon EX17 6HG
Actiasgear’s Commitment to Customer Satisfaction
Actiasgear, much like its predecessor Easigear, is committed to customer satisfaction. Whether through its extensive product range or its dedicated customer service team, the company works hard to ensure that customers are happy with their purchases. In addition to the actiasgear pest control products, Actiasgear’s DIY tools, home and garden solutions, and fireside accessories offer practical solutions for everyday needs.
The rebranding from Easigear to Actiasgear also demonstrates the company’s willingness to evolve with the times, enhancing its presence in the UK market and ensuring that its customers can continue to rely on it for quality and service.
Key Points to Remember:
- Contact Methods: Phone, email, and postal address are available for customer support.
- Delivery Time: Expect delivery within 3 to 5 working days.
- Pest Control Products: Actiasgear provides a wide range of pest control solutions.
- Returns Policy: Returns are accepted within 30 days, but the item must be in resalable condition.
By keeping these actiasgear UK contact details and guidelines in mind, customers can ensure they receive the support they need, whether they are making a purchase, dealing with delivery issues, or requesting product information. Actiasgear’s dedication to quality and customer service remains steadfast, making them a trusted choice for consumers across the UK.
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