Tech In The Basket Customer Service Information + Delivery Company tracking parcel
TechInTheBasket is a renowned online retailer offering an extensive range of tech products with a reputation for providing excellent customer service. For those seeking detailed information about TechInTheBasket customer service, this article provides all the essential information regarding contacting their team, delivery options, returns, and much more. Whether it’s a question about shipping, an inquiry regarding a product, or support for a return, knowing how to contact TechInTheBasket can make the process much smoother.
Tech In The Basket Customer Service Information
TechInTheBasket aims to provide seamless customer support for any product or order inquiries. The company is committed to resolving issues within 48 working hours, making it a reliable option for tech enthusiasts.
TechInTheBasket Contact Number
For immediate assistance, TechInTheBasket’s contact number is +44 1615071594. You can reach them directly during their customer service working hours.
TechInTheBasket Email Address
Alternatively, you can contact the TechInTheBasket customer service team via email at contact@techinthebasket.com. The team is responsive and aims to get back to you within 24 hours on weekdays.
TechInTheBasket Working Hours
The customer service team operates Monday through Friday, from 10 am to 7 pm (UTC +8:00). Make sure to reach out during these hours to ensure a timely response.
TechInTheBasket Website
For additional support, you can visit their official website at http://techinthebasket.com. It is the central hub for product browsing, placing orders, and accessing support resources.
Delivery Options at TechInTheBasket
TechInTheBasket offers free shipping on every order to the United Kingdom, making it an excellent choice for cost-conscious shoppers. There are several delivery options available, depending on how quickly you need your order.
Free Shipping
The standard shipping option is free of charge, with an estimated delivery time of 6 to 10 working days. This is a great option for those who are not in a rush.
Insured Shipping
If you prefer a more secure delivery, Insured Shipping is available for £15.99, with an estimated delivery time of 6 to 8 working days.
Rush Order
For those who need their tech products sooner, Rush Order is available for £20.00. This service ensures delivery within 4 to 6 working days.
Rush Insured Shipping
For both speed and security, Rush Insured Shipping is offered for £25.99, delivering products within 4 to 6 working days.
Offshore Shipping
If you are located outside of the United Kingdom, Offshore Shipping is available for £40.00, with an estimated delivery time of 8 to 12 working days.
Shipping Restrictions
Please note that TechInTheBasket does not deliver to post office boxes, hotels, motels, or cargo depots. All delivery times are estimated and subject to the courier’s availability and weather conditions. http://techinthebasket.com
TechInTheBasket Return and Refund Policy
If you need to return a product, http://techinthebasket.com offers a comprehensive return and refund policy. Whether you’ve changed your mind or received a faulty item, the company is committed to making the return process as easy as possible.
30-Day Return Policy
TechInTheBasket offers a 30-day return policy on most items. Returns must be requested within 30 days of delivery, and the item should be returned within 14 days from the notification. The returned product must be unused, in its original packaging, and in a resaleable condition.
Faulty and DOA Items
For faulty or Dead on Arrival (DOA) items, you can return them for a full refund or exchange within 30 days. If a product is faulty after the 30-day period but within the product’s guarantee period (usually 12 months), TechInTheBasket offers repair services.
How to Process a Return
To initiate a return, customers should email TechInTheBasket at contact@techinthebasket.com. Ensure that you have your order number handy to speed up the process.
Premium Customer Support Services
TechInTheBasket offers top-notch customer service through multiple channels:
24/7 Customer Service
While TechInTheBasket does not have 24/7 phone support, their email support is available around the clock. TechInTheBasket customer service guarantees to respond within 48 working hours. For urgent issues, you can reach them directly at +44 1615071594.
Live Chat
TechInTheBasket also provides a live chat option on their website for immediate assistance. This is particularly helpful for customers who want real-time support without waiting for an email response.
TechInTheBasket Clearance Page
For tech lovers looking for a bargain, the Clearance Page is a must-visit. Here, customers can find discounted tech products and accessories at great prices. Be sure to check out the Clearance Page regularly to grab exclusive deals: TechInTheBasket Clearance Page.
Payment Options
TechInTheBasket offers a variety of payment methods to ensure a convenient shopping experience:
PayPal and Credit Card Payments
Customers can pay via PayPal, or through credit cards via PayPal’s secure checkout. Additionally, TechInTheBasket offers instalment payments through PayPal Pay in 3, allowing you to split your payment into three interest-free instalments.
Frequently Asked Questions (FAQs)
TechInTheBasket understands that customers may have various questions about their products, orders, and services. Here are some of the most frequently asked questions:
How Long Will My Refund Take?
Refunds are processed within 14 days of receiving the returned item. If you choose to return an item, please ensure that the product is unused, in original packaging, and in a resaleable condition to qualify for a full refund.
Can I Return My Item If There’s Nothing Wrong With It?
Yes, TechInTheBasket offers a 30-day return guarantee on most items. The item must be unused, in its original packaging, and in a resaleable condition. Refunds will be processed within 14 days.
Can I Contact TechInTheBasket If I Don’t Get a Response?
If you do not receive a response to your email within 24 hours, please check your spam folder. If you still cannot find a response, you can contact TechInTheBasket customer service at +44 1615071594 for assistance.
TechInTheBasket provides reliable customer service, fast shipping, and a range of support options for customers in the UK and beyond. Whether you need help with an order, have a question about a product, or require assistance with a return, TechInTheBasket has got you covered. For more details on their products and services, visit their homepage here and check out their contact page for further support here.
For inquiries, you can always reach the TechInTheBasket customer service team at contact@techinthebasket.com or call them at +44 1615071594.
Use the Tech In The Basket customer service support details for missing parcels or if you have a tracking number, use the Everyparcel.co.uk tracker found on our homepage which will monitor your parcels progress, and if you need information on understanding tracking points, We have a free guide which can be found here – Where Is My Parcel? No. 1 Best Guide to Tracking Updates – Every Parcel