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Harrods Contact Us

Harrods Contact Us Full Details – Comprehensive Guide

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Harrods Contact Us

Harrods Contact Us Full Details

For customers seeking assistance or more information about the prestigious Harrods store, finding the right contact details can be essential. This article provides a detailed guide on how to contact Harrods, including their phone number, customer service hours, delivery options, and frequently asked questions.

Harrods Contact Us

Harrods offers various ways to get in touch with its customer service team. Whether you prefer calling, emailing, or chatting via WhatsApp, Harrods ensures multiple contact options for a seamless experience.

  • Customer Service Phone Number: +44 (0)20 7730 1234
    Opening hours:
    • Monday: 10 am – 6 pm
    • Tuesday: 10 am – 6 pm
    • Wednesday: 12 pm – 6 pm
    • Thursday: 10 am – 6 pm
    • Friday: 10 am – 6 pm
    • Saturday: 10 am – 6 pm
    • Sunday: CLOSED
      Harrods Contact Us
  • Email Address: For those who prefer written communication, email Harrods at: customer.service@harrods.com.
  • WhatsApp Chat: Customers can reach Harrods directly through WhatsApp during the same hours as phone support.

Harrods Contact Phone Number

Customers looking for quick assistance can contact Harrods via their dedicated phone line. The Harrods contact phone number ensures direct communication with a customer service advisor who can help with inquiries related to orders, returns, and delivery.

For immediate responses, calling during business hours is recommended. The phone number is listed on their official Contact Us page.

Customer Service Phone Number

How Do I Contact Harrods?

Wondering, how do I contact Harrods? Here are the primary contact methods available:

  1. Phone Contact: Use the Harrods contact number, +44 (0)20 7730 1234, for urgent queries.
  2. Email Contact: Send an email to customer.service@harrods.com for less time-sensitive matters.
  3. WhatsApp Support: Chat via WhatsApp for convenient text-based communication.
  4. Online Support: Visit the Customer Service page for detailed instructions and frequently asked questions.

Harrods Head of Customer Service

If your issue requires escalation, contacting the Harrods head of customer service might be necessary. While Harrods does not publicly list the direct contact details for the head of customer service, using the standard contact methods and requesting an escalation will ensure your issue reaches the appropriate level.

Delivery Information

Harrods provides a variety of delivery options for UK and international customers. Below are the details:

UK Delivery Options

  • Standard Delivery:
    • 2 – 4 business days
    • Cost: £5.95 (free for orders over £100)
  • Next Day Delivery:
    • Cost: £12
  • Collect in Store:
    • 3 – 4 business days
    • Cost: £5.95 (free for orders over £100)

Most UK orders are shipped using DPD or DHL. Customers will receive a dispatch email with tracking details once their order has been shipped. Visit the Terms and Conditions page for more information.

International Delivery Options

Harrods ships internationally with delivery timelines varying by region:

  • USA: 4 – 6 business days ($30)
  • Hong Kong: 3 – 5 business days (HK$240)
  • Middle East: 3 – 6 business days (cost calculated at checkout)
  • Europe: 3 – 6 business days (€25)
  • Rest of the World: Up to 7 business days (cost calculated at checkout)

All international orders are handled by DHL. Please note that delivery to certain regions may be delayed due to local conditions. Check the Sales Page for ongoing promotions.

Returns and Refunds

Harrods has a straightforward return policy. Customers can initiate returns via the online return portal. Once the items are selected, a return label is generated, and the customer can choose a drop-off point or arrange a collection.

Steps for Returning an Order

  1. Visit the Return Portal.
  2. Select the items for return.
  3. Follow the instructions to generate a return label.
  4. Drop off the package or arrange for a collection.

For further assistance, contact Harrods’ customer service team via the Harrods contact phone number or email.

Tracking Your Order

Customers can track their orders through the dispatch email received after shipping. Additionally, personal shopping or in-store orders will be updated by the sales associate who assisted with the purchase. For detailed tracking information, use the Harrods tracking portal.

Harrods Products and Brands

Harrods offers a wide range of luxury products across several categories:

Featured Brands

  • Bottega Veneta
  • Burberry
  • Christian Louboutin
  • Jimmy Choo
  • Loewe
  • Max Mara
  • Miu Miu
  • Moncler
  • Polo Ralph Lauren
  • Prada
  • Valentino

Trending Brands

  • Balenciaga
  • Balmain
  • Canada Goose
  • Dolce & Gabbana
  • Giorgio Armani
  • Jenny Packham
  • Loro Piana
  • ON Running
  • Rick Owens
  • Self-Portrait
  • The Row
  • Zimmermann

Fine Jewellery

Harrods features exclusive collections from:

  • Boodles
  • Bvlgari
  • Cartier
  • Chopard
  • Boucheron

Fine Watches

For luxury watch enthusiasts, Harrods offers:

  • Rolex
  • Hublot
  • IWC Schaffhausen
  • Tag Heuer
  • Tudor

Beauty Products

Top beauty brands available at Harrods include:

  • CHANEL
  • Clé De Peau Beauté
  • Creed
  • DIOR
  • Estée Lauder
  • Guerlain
  • Helena Rubinstein
  • La Mer
  • La Prairie
  • Maison Francis Kurkdjian
  • Tom Ford

Store Locations

Harrods operates several physical stores, including its iconic Knightsbridge location:

  • Knightsbridge: 87-135 Brompton Rd, London SW1X 7XL
  • H Beauty Lakeside: Lakeside Shopping Centre, West Thurrock, Grays RM20 2ZP
  • H Beauty Milton Keynes: Centre:mk, 28 Acorn Walk, Milton Keynes, MK9 3AD
  • H Beauty Edinburgh: St James Quarter, 316-318 St James Crescent, Edinburgh, EH1 3AE
  • H Beauty Bristol: The Mall at Cribbs Causeway, Patchway, Bristol, BS34 5DG
  • H Beauty Gateshead: Metrocentre, Gateshead, NE11 9YE

Final Thoughts on Harrods Contact Us Options

Whether you need to contact Harrods for a query about luxury products, an order update, or assistance with returns, this guide provides all the necessary information. Use the Harrods contact phone number or email for direct communication, and explore their Customer Service page for more support.

Visit the Homepage for the latest collections, or check out the Sales Page for ongoing discounts. Understanding how to contact Harrods effectively ensures a smooth shopping experience for all customers.

Use the Harrods Contact Us Details for missing parcels or if you have a tracking number, use the Everyparcel.co.uk tracker found on our homepage which will monitor your parcels progress, and if you need information on understanding tracking points, We have a free guide which can be found here – Where Is My Parcel? No. 1 Best Guide to Tracking Updates – Every Parcel

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