BritishCondoms.uk Contact Details and Delivery company tracking parcel
Use the BritishCondoms.uk Contact Details for missing parcels
Established in 1999, BritishCondoms.uk has become the UK’s premier online retailer for condoms and lubricants. With over two decades of experience, they have built a reputation for offering a vast selection of high-quality products, competitive pricing, and exceptional customer service. This article provides an in-depth look at BritishCondoms.uk’s contact details, customer service, delivery options, and more, ensuring you have all the information needed for a seamless shopping experience.
BritishCondoms.uk Contact Details
Effective communication is crucial for customer satisfaction, and BritishCondoms.uk offers multiple channels to address your queries and concerns.
BritishCondoms.uk Customer Service
The customer service team at BritishCondoms.uk is dedicated to providing prompt and helpful assistance. Whether you have questions about products, orders, or general inquiries, the team is available to support you.
Customer Service Hours:
- Monday to Friday: 10:00 am to 3:00 pm
- Saturday and Sunday: Closed
These hours ensure that you can reach out during standard working times for any assistance you may need.
BritishCondoms.uk Telephone Number
For direct communication, you can contact BritishCondoms.uk via telephone. Speaking directly with a customer service representative can provide immediate answers to your questions.
Phone Number: 0330 123 3112
This number is available during customer service hours (Monday to Friday, 10:00 am to 3:00 pm). Please note that standard network rates apply when calling this number.
BritishCondoms.uk Email Address
If you prefer written communication, emailing is an efficient way to get in touch, especially for non-urgent matters or detailed inquiries.
Email Address: sales@britishcondoms.uk
You can expect a response within 8 working hours, though replies often arrive sooner, depending on the time of your inquiry.
Postal Correspondence
For formal communications or returns, you may choose to contact BritishCondoms.uk via post.
Postal Address:
BC Trading
PO Box 10464
Nottingham
NG16 9FD
When sending mail, include full details of your inquiry and your contact information to facilitate a prompt response.
BritishCondoms.uk Delivery Options
Understanding delivery options is essential for a satisfactory shopping experience. BritishCondoms.uk offers various delivery methods to suit your needs.
Discreet Packaging
Privacy is a top priority for BritishCondoms.uk, ensuring that every order is shipped with complete discretion. All products are dispatched in plain, unmarked packaging, with no branding, logos, or any reference to the contents. There are no visible indicators on the exterior that could reveal the nature of the purchase, giving customers peace of mind when receiving their order.
For extra confidentiality, the sender details on the package will not include any mention of BritishCondoms.uk, and all charges on your bank statement will appear as “BC Trading” rather than the website name. This discreet billing ensures that purchases remain private even when reviewing financial records.
Whether ordering from home, work, or a shared address, customers can be confident that their privacy is fully protected from dispatch to delivery.
UK Delivery Options
BritishCondoms.uk provides several delivery methods within the UK:
- Second Class Royal Mail: £1.99
- Orders are typically dispatched within one working day and usually arrive within 2-5 days.
- First Class Royal Mail: £2.99 (free for orders over £30)
- Orders are dispatched promptly and generally arrive within 1-3 days.
- First Class Signed For: £3.99
- This service offers added security with a signature required upon delivery.
- Next Day Delivery: £6.95
- For urgent orders, this option ensures delivery by 2 pm the next working day, provided the order is placed before 3 pm on a working day.
Orders received before 3 pm (Monday to Friday) are processed on the same day. For more detailed information, refer to their Delivery & Returns page.
International Delivery
BritishCondoms.uk ships to most countries worldwide. International orders are sent via Royal Mail airmail. Shipping costs depend on the order’s weight and destination, with prices starting from as little as £3.98. Please be aware that additional taxes or import duties may apply for shipments outside the UK. It’s advisable to check your local import regulations before placing an order.
You can always track your delivery here
BritishCondoms.uk Returns Policy
Customer satisfaction is paramount, and BritishCondoms.uk offers a generous returns policy to ensure confidence in your purchases.
365-Day No-Hassle Returns
You can return any unopened and unused items within 365 days of purchase. This policy even includes part packs of condoms. For example, if you buy a pack of 10 condoms and use one, you can return the remaining nine for a full refund. To initiate a return, contact their customer service team for guidance. For more details, visit their Returns Policy page.
How to Reach BritishCondoms.uk Customer Service
In summary, for any concerns or questions, customers can use the following BritishCondoms.uk contact methods:
- BritishCondoms.uk telephone number: Currently, there is no dedicated BritishCondoms.uk customer service phone number available.
- BritishCondoms.uk email address: Customers can reach out via email at support@britishcondoms.uk.
- BritishCondoms.uk customer services online contact form: Available on their website for specific inquiries.
- BritishCondoms.uk customer services live chat: When available, it provides instant customer support.
- BritishCondoms.uk social media contact: Customers can reach out via Facebook, Twitter, and Instagram.
Useful Quick Links for you to check out!
- Homepage
- Senior’s Discount
- Keyworker’s Discount
- Student Discount
- For those lucky enough to need regular supplies – bulk buy here
- Contact page
- Wide range of lube for all occasions
- Condom Guide
BritishCondoms.uk Rewards Program
To show appreciation for customer loyalty, BritishCondoms.uk offers a rewarding program.
Earn Points with Every Purchase
Account holders automatically earn reward points with each purchase—1 point for every £1 spent. Each point is equivalent to 10p, effectively giving you 10% back on every purchase. You can redeem these points through the Rewards Program – that means you really do get more bang for your buck!
BritishCondoms.uk is committed to providing outstanding customer service, discreet delivery, and a user-friendly shopping experience. With multiple contact options, a flexible returns policy, and rewarding loyalty benefits, they ensure a hassle-free experience for all customers. For more details, visit their official website at BritishCondoms.uk.
Use the BritishCondoms.uk Contact Details for missing parcels or if you have a tracking number, use the Everyparcel.co.uk tracker found on our homepage which will monitor your parcels progress, and if you need information on understanding tracking points, We have a free guide which can be found here – Where Is My Parcel? No. 1 Best Guide to Tracking Updates – Every Parcel