In a transformative move for the UK logistics industry, Evri, a leading parcel delivery company, has announced a merger with DHL eCommerce UK, the e-commerce logistics arm of DHL Group. Unveiled on May 14, 2025, this strategic Evri DHL merger is set to create one of the UK’s largest delivery firms, handling over one billion parcels and one billion business letters annually. This powerhouse partnership aims to challenge Royal Mail and reshape the competitive parcel delivery landscape.
A Game-Changing Partnership
The Evri DHL merger unites two complementary businesses, combining Evri’s extensive last-mile delivery network with DHL’s expertise in premium van delivery and global e-commerce logistics. Evri, previously known as Hermes and acquired by Apollo Global Management for £2.7 billion in 2024, has grown significantly, delivering 730 million parcels in its 2024 financial year. DHL eCommerce UK, renowned for its secure, time-sensitive deliveries, brings a premium network rebranded as “Evri Premium – a network of DHL eCommerce,” ideal for high-value and large items.
This merger enables Evri to enter the UK business letter market for the first time, leveraging DHL’s UK Mail service, which delivers a billion letters annually, primarily for businesses. The combined workforce includes over 30,000 couriers and van drivers, supported by 12,000 office staff and a fleet of 8,000 vehicles, ensuring robust capacity to meet rising e-commerce demands.
Benefits for Customers and Businesses
The Evri DHL merger promises significant advantages for consumers and businesses alike. According to Martijn de Lange, CEO of Evri, the partnership will deliver “greater choice and cost-competitive solutions,” enhancing service quality and innovation. Pablo Ciano, CEO of DHL eCommerce, emphasized the shared commitment to reliability and sustainability, ensuring efficient and eco-friendly delivery options.
For e-commerce retailers, the merger expands international capabilities, integrating Evri’s network with DHL’s global infrastructure, including 150,000 out-of-home access points across Europe, the USA, and Asia. This facilitates faster cross-border shipping, benefiting businesses looking to scale globally. Customers can expect improved tracking, flexible delivery options, and competitive pricing, making the merged entity a formidable rival to Royal Mail, DPD, and others.
Strengthening Market Position
The UK parcel delivery sector has seen significant consolidation, with recent deals like InPost’s acquisition of Yodel. The Evri DHL merger intensifies this trend, positioning the new Evri Group as a leading competitor. With DHL Group acquiring a significant minority stake in Evri (while Apollo remains the majority shareholder), the partnership leverages DHL’s global reach and Evri’s domestic scale to drive growth. The deal, subject to approval by the Competition and Markets Authority, is expected to enhance Evri’s market share, handling a quarter of all UK parcels.
Addressing Challenges
While the merger is a bold step forward, it’s not without scrutiny. Evri has faced criticism, with Ofcom’s 2024 report noting 39% customer dissatisfaction compared to DHL’s 17%, making DHL one of the UK’s most trusted couriers. The merger offers Evri an opportunity to improve its reputation by adopting DHL’s best-in-class practices. Initiatives like Evri’s trial of delivery robots in Barnsley and investments in sustainable logistics could further enhance customer trust.
What This Means for Every Parcel Users
At Every Parcel, we’re excited about the potential of the Evri DHL merger to elevate the delivery experience. Whether you’re a small business shipping locally or an e-commerce retailer targeting international markets, this merger promises more reliable, cost-effective, and sustainable solutions. The expanded network, enhanced tracking, and new letter delivery services could streamline your logistics, helping you stay ahead in a competitive market.
Looking Ahead
As the Evri DHL merger progresses, all eyes will be on how the combined entity delivers on its promises. With Martijn de Lange leading the new Evri Group and Stu Hill, former CEO of DHL eCommerce UK, overseeing the Evri Premium network, the leadership is poised to drive innovation. The merger not only strengthens Evri’s position but also signals a new era for UK logistics, where scale, sustainability, and customer focus are paramount.
Stay updated with everyparcel.co.uk for the latest on how the Evri DHL merger impacts your delivery needs. Ready to optimise your shipping? Explore our services today!