Asendia contact + Asendia Delivery company tracking parcel
If you are on our page, you may be looking for the Asendia contact information or if you need to ask Asendia where is my parcel. You may also, out of curiosity, think Asendia who are they and what do they do? Well below, we have provided some information to help you out.
Introduction
Asendia is a globally recognised leader in providing international e-commerce and mail solutions. With operations spanning over 220 countries and territories, Asendia delivers a broad range of services including cross-border e-commerce, direct mail, business mail, and more. This article delves into various facets of Asendia, including its services, contact information, frequently asked questions, and unique selling propositions.
Asendia Who Are They: Services and Solutions
Cross-Border E-Commerce Solutions
Asendia specialises in cross-border e-commerce solutions, enabling businesses to navigate the complexities of international trade efficiently. Key services include:
- Packet and Parcel Delivery: Ensuring reliable delivery to more than 220 countries.
- Returns Management: Providing efficient global returns solutions.
- Customs Clearance: Streamlining customs processes for hassle-free deliveries.
Business Mail and Direct Mail Services
Asendia offers comprehensive business and direct mail services, ensuring timely and efficient distribution of:
- Business Mail: Including correspondence, invoices, and statements.
- Direct Mail: Covering marketing materials, promotional offers, and catalogues.
Fulfilment and Lettershop Services
Fulfilment and lettershop services provided by Asendia include:
- Warehousing and Inventory Management: Secure storage and management of products.
- Pick and Pack: Accurate picking, packing, and dispatching of orders.
- Printing and Personalisation: Customisation of mail items to enhance engagement and customer experience.
Asendia Contact Information
For any inquiries, Asendia’s contact details are readily available. Business customers can reach out for service-related questions, case studies, insights, prices, and quotes.
Asendia Contact Details
- Homepage: Asendia Homepage
- Contact Page: Asendia Contact
Asendia UK Contact
Businesses and consumers in the UK can reach out to Asendia through the following:
- UK Contact Information: Asendia UK Contact
Frequently Asked Questions
Asendia provides a detailed FAQ section to assist both businesses and consumers with common queries. Here are some of the frequently addressed topics:
Consumers FAQ
Asendia Where Is My Parcel?
To track a parcel, refer to the shipping confirmation email from the retailer. If further assistance is needed, contact the shop for support.
My Parcel Is Shipped by Asendia and I Don’t Have a Tracking Number. How Can I Track It?
If you find yourself asking Asendia Where is My Parcel and have no details, you may not realise that some Asendia services are untracked. Contact the retailer for the tracking number if the service includes tracking.
The Tracking Results State That My Shipment Is in Transit to a Different City/Country Than It Was Initially Addressed To. Why?
Shipments may transit through different countries for optimal delivery. The package will be delivered to the specified address.
I’ve Been Tracking My Package, but It Doesn’t Seem to Have Moved for Several Days. Why?
Tracking events are generated each time a package label is scanned. Delays between scans may occur due to national and international transit.
Can I Change the Delivery Address on a Shipment Already in Transit?
Address changes may be possible post-failed delivery attempts through partner notifications.
I Missed the Delivery of My Package, Is It Possible to Reschedule?
Certain Asendia products allow rescheduling after a missed delivery. Notifications for rescheduling options will be provided.
It Says “Delivered” but My Parcel Hasn’t Arrived. What Can I Do?
For disputes regarding delivered parcels, contact the retailer’s customer service.
I Was Charged Duties and Taxes by the Customs for Something Purchased Online. Why?
Cross-border shipments may incur duties and taxes if not included in the purchase price. These are charged by local customs authorities.
Business Customers FAQ
What Does Asendia Offer?
Asendia provides cross-border e-commerce and mail solutions, including packet and parcel delivery, business mail, direct mail, and publication distribution.
Who Uses Asendia?
Asendia serves a diverse range of customers, including e-tailers, publishers, universities, charities, and brands.
Which Countries Is Asendia Located In?
Asendia operates in 17 countries across Asia, Oceania, Europe, and the United States.
Can Asendia Handle My Distribution, Even If They Are Not Located in My Country?
Asendia can organise transport from premises, even in countries where it does not have a direct presence.
Which Countries Can Asendia Deliver To?
Deliveries are made to over 220 countries and territories. Specific services and delivery times are available upon request.
Who Does the Final Mile Delivery?
Asendia collaborates with national postal operators, alternative delivery providers, and commercial parcel companies for final mile delivery. In the UK they may use DPD, DHL, Royal Mail and Evri etc.
Do You Have a Minimum Order?
Typically, Asendia handles bulk mail and regular packet and parcel deliveries. Contact Asendia to confirm if specific needs can be met.
What Are Your Prices?
Prices vary based on several factors, including item type, size, weight, and destination. Contact Asendia for quotes and more information.
Parcel Services: Detailed Insights
Asendia’s Parcel Services Overview
Asendia offers a variety of international parcel services, suitable for different business needs.
Maximum Size and Weight
The maximum dimensions and weight depend on partner carriers and destinations. Standard solutions support up to 900 mm (Length + Width + Height) and 30 kg. Premium solutions allow larger dimensions.
Prohibited Items
Certain items cannot be carried by Asendia for legal or safety reasons, including illicit drugs, counterfeit items, explosives, and live animals. Detailed information on prohibited goods is available from customs resources.
What If the Parcel Cannot Be Delivered?
If a parcel cannot be delivered, multiple delivery attempts will be made. If unsuccessful, the parcel will be returned.
Returns Management
Asendia offers a global returns solution designed for e-commerce, ensuring easy and efficient returns handling.
Lost or Damaged Parcels
Claims processes for lost or damaged parcels are available upon request. For this you will need to use the Asendia contact information to speak to the customer services team directly.
Customs Forms
Shipments crossing customs borders require CN 22 or CN 23 customs declarations, and a commercial invoice. Asendia provides customs clearance solutions.
HS Codes
The Harmonized System (HS) codes classify traded products for duties and taxes calculation by customs authorities.
DDP and DDU
- DDP (Delivered Duty Paid): Duties and taxes are pre-paid and included in the goods price.
- DDU (Delivered Duty Unpaid): Now referred to as DAP (Delivered At Place), duties and taxes are paid by the recipient upon delivery.
Where To Find The Asendia Contact Information
The company’s customer service team can be reached through the Asendia contact page for any assistance. You can use these details to reach out to the Asendia UK contact support team.
Asendia stands out as a robust and reliable provider of international e-commerce and mail solutions. With comprehensive services ranging from parcel delivery to returns management and customs clearance, Asendia ensures seamless cross-border transactions for businesses and consumers alike. For any inquiries or support, Asendia’s contact information is readily accessible, ensuring effective communication and service delivery.
Use the Asendia contact details for missing parcels or if you have a tracking number, use the Everyparcel.co.uk tracker found on our homepage which will monitor your parcels progress, and if you need information on understanding tracking points, We have a free guide which can be found here – Where Is My Parcel? No. 1 Best Guide to Tracking Updates – Every Parcel