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ASUS Contact Support – Full Details

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ASUS Contact Support

ASUS is a global leader in technology, known for its innovative laptops, gaming gear, and electronic devices that cater to a broad range of users. When customers encounter questions or require technical support, ASUS provides multiple ways to reach its customer service teams, ensuring seamless assistance. This guide provides an in-depth look at ASUS contact support, detailing phone support, email options, and links to valuable resources.

How to Contact ASUS Customer Service

Customers looking to resolve product queries or seek general assistance can contact ASUS customer service using a few different methods. ASUS offers support through ASUS contact phone numbers as well as dedicated emails and online tools that help manage products efficiently. Below are the main ways to reach out for ASUS contact support:

  1. Phone Support
  2. Email Support
  3. Online Repair Tracking
  4. ASUS Account Services

ASUS Contact Support – Direct Phone Assistance

For customers in the UK, ASUS provides ASUS contact numbers for phone support. Reaching ASUS through their dedicated contact numbers can offer immediate help for urgent technical issues or general inquiries. Below are the numbers and service details:

  • ASUS UK Contact Number: 01442 265548
  • Toll-Free Number (UK): 0800 026 0440
  • For Ireland: +353 1 267 8888

Service Hours:

  • Monday to Friday, from 09:00 to 17:00.

Phone Support Notes:

  • The ASUS contact phone number can address various issues such as troubleshooting, product specifications, and repair processes.
  • Charges may vary depending on the service provider.

How to Contact ASUS Customer Service via Email

ASUS also offers an easy-to-use contact form for email inquiries. For customers who prefer written communication or for cases requiring documentation, ASUS’s email support option is particularly convenient.

  • ASUS Email Contact: Fill out the online form here to connect with ASUS customer support.

Benefits of Using ASUS Email Support:

  • This method enables users to track responses and maintain a record of communication.
  • ASUS email support is useful for submitting documents, explaining complex issues, or attaching screenshots for better understanding.

ASUS Contact UK – Online Repair Tracking

ASUS also allows users to monitor the progress of their device repairs directly from their website. This feature can be especially beneficial for customers who have sent in devices for servicing and want to stay updated.

  • Check Repair Status: Use the online repair tracker by entering the RMA Number or Product Serial Number here.

Important Notes on Repair Tracking:

  • Customers whose products were sent to ASUS via a reseller may need to contact the reseller for repair status updates.
  • The completion date for repairs is subject to change based on the actual repair process.

ASUS Contact Number for Product-Specific Support

ASUS provides specialised contact numbers for various product categories. Whether you need help with an ASUS laptop, desktop, monitor, or other equipment, these numbers help route your queries to the appropriate team for a more efficient response.

Product-Specific ASUS Contact Numbers:

Product CategoryUK Phone NumberService Hours
Laptops01442 265548Mon-Fri 09:00 – 17:00
Tablets0800 026 0440Mon-Fri 09:00 – 17:00
Desktops+353 1 267 8888Mon-Fri 09:00 – 17:00 (Ireland number)
Monitors01442 265548Mon-Fri 09:00 – 17:00
All-in-One PCs0800 026 0440Mon-Fri 09:00 – 17:00

Each ASUS contact number offers help with installation, connectivity issues, product setup, and troubleshooting. For customers outside service hours, emailing or referring to ASUS’s online resources may be an effective alternative.

Creating an ASUS Account – A Portal for Comprehensive Support

Setting up an ASUS Account is highly recommended for all customers. This account provides a centralised location for managing ASUS products, accessing support materials, and checking warranty details.

Benefits of an ASUS Account:

  • Warranty Management: Keep track of product warranties.
  • Download Drivers and Software: Access essential updates.
  • Repair Status Tracking: Conveniently monitor the progress of any repairs.
  • Exclusive Offers: ASUS account holders may receive exclusive deals.

To create an account or manage existing products, visit the ASUS account portal.

ASUS Contact UK

ASUS Contact Phone Number and Support for Sales and Order Inquiries

For customers needing assistance with orders, the ASUS sales page is a valuable resource for product specifications and current promotions. The ASUS sales support team helps customers with inquiries about products available for purchase, recent orders, and shipping options.

  • Explore ASUS Sales Page: For product purchases, visit ASUS Sales.

Tracking Orders with DPD: ASUS collaborates with DPD in the UK for product deliveries, ensuring prompt and reliable services. DPD provides tracking updates to customers, enhancing transparency and reliability.

How to Contact ASUS Customer Service – Quick Reference

For a summary of the main ASUS contact support options, use the quick reference below:

ASUS and DPD Partnership – Reliable UK Delivery

ASUS’s collaboration with DPD is designed to provide customers with reliable delivery and order tracking. When orders are dispatched, DPD’s tracking system sends updates via SMS or email to keep customers informed of delivery statuses.

DPD Services Include:

  • Real-time tracking on the DPD website.
  • Options to reschedule or manage delivery times.
  • Support for inquiries related to order shipment and logistics.

Common Questions about ASUS Contact Support

Here are answers to frequently asked questions about ASUS contact support to help with common queries:

  • How can I contact ASUS customer service if I need help with a repair?
    • Use the repair tracking link above or call the ASUS contact number for guidance on repair processes.
  • What if my ASUS product was bought from a reseller?
    • Contact the reseller for repair tracking if the item was not directly sent to ASUS for repair.
  • Can I speak with someone directly about my ASUS laptop order?
    • Yes, use the ASUS sales support contact details or the ASUS contact phone number for immediate assistance.
  • What options are available for tracking my ASUS order?
    • Orders are delivered by DPD, allowing you to track the delivery status and manage the time of delivery via the DPD system.

In summary, ASUS contact support provides versatile methods to assist customers across the UK, from phone and email support to online tracking tools. ASUS’s partnership with DPD for deliveries guarantees swift, dependable shipping, allowing customers to receive their innovative devices with ease.

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