Beyond Television Contact Details and Delivery company tracking parcel
Use the Beyond Television Contact Details for missing parcels
Beyond Television is a premier online electrical superstore, offering an extensive range of televisions, kitchen appliances, and home electronics. With over 60 years of experience in the industry, Beyond Television has established itself as a trusted retailer of top-brand electronics at competitive prices.
The company prides itself on delivering exceptional customer service alongside high-quality products, providing customers with a seamless shopping experience. Beyond Television stocks leading brands such as Samsung, LG, and Bosch, ensuring that customers receive the best technology at the most affordable prices.
For those looking to purchase household essentials such as washing machines, dishwashers, or refrigerators, Beyond Television offers flexible payment options, including instalment plans via PayPal and Clearpay. Additionally, the company provides nationwide UK delivery, ensuring fast and efficient service for customers across the country.
Beyond Television Contact Details
Customers who need assistance with their orders, require technical support, or have general inquiries can reach Beyond Television through the following contact methods:
- Phone: 0330 057 7143 (Customer Service)
- Sales Enquiries: 0330 057 7144
- Email: customer.service@beyondtelevision.co.uk
- Contact Page: Beyond Television Contact Page
- Live Chat: Available on the Beyond Television website during business hours.
- Social Media Support: Customers can also reach Beyond Television through their official social media platforms on Facebook and Twitter for inquiries and updates.
For urgent matters, it is recommended to contact Beyond Television via phone during business hours to receive prompt assistance. Business hours are typically Monday to Friday, 9 AM – 5 PM.
Beyond Television Customer Services
Beyond Television offers dedicated customer support to assist with various inquiries, including order tracking, returns, and warranty claims. The customer service team is committed to ensuring a smooth and satisfactory shopping experience.
- Operating Hours: Contact during regular business hours for the best response times.
- Live Chat: Available on the Beyond Television website for real-time assistance.
How to Contact Beyond Television for Different Inquiries
Contacting the Beyond Television customer services team is quick and easy. Whether you need assistance with your Beyond Tracking Delivery or haven’t received the Beyond Television tracking details, their team will be able to assist. You will find out all the information below on how to contact Beyond Television.
Order Inquiries
For any questions related to an order, including modifications or cancellations, contact Beyond Television customer services via email or phone. Provide the order number to expedite the process. If changes are required after an order has been placed, it is recommended to call as soon as possible to prevent dispatch delays.
Returns and Refunds
Customers have a 14-day return window if they are dissatisfied with their purchase. The item must be in its original packaging and condition. If the original packaging is damaged, additional fees may apply.
For returns:
- Visit the Returns Page for detailed information.
- Contact customer service at 0330 057 7143 or email customer.service@beyondtelevision.co.uk.
- Ensure that all accessories, manuals, and included items are returned. Incomplete returns may result in deductions from the refund amount.
- Customers may be responsible for return shipping costs unless the item is faulty or incorrect.
Warranty and Faulty Products
All products come with a manufacturer’s warranty, typically 12 months. If a product is faulty upon arrival, customers can request a repair, replacement, or refund.
- Report faults within 3 working days of receiving the item to ensure eligibility for an immediate return.
- Some brands offer extended warranties upon registration; check the manufacturer’s website for additional coverage options.
- In cases where a repair is required, Beyond Television will liaise with the manufacturer to arrange servicing.
Beyond Television Delivery Information
Beyond Television provides nationwide UK delivery, ensuring quick dispatch of products. Delivery services include:
- Standard Delivery: Next working day for most items.
- Saturday Delivery: Available for an extra fee of £14.99 if ordered before 1 PM on weekdays.
- Large Item Delivery: Additional charges may apply for large appliances or televisions requiring special handling.
- Remote Area Delivery: Deliveries to Northern Scotland, rural areas, and certain southern regions may take longer.
To check available delivery options for an item:
- Add the item to the basket.
- Enter the delivery postcode at checkout.
- Available delivery services will be displayed.
For delivery-related inquiries, contact:
- Phone: 0330 057 7133
- Email: customer.service@beyondtelevision.co.uk
Beyond Television Tracking
Customers can track their orders through Beyond Television’s courier partners. You will receive your Beyond Television Tracking details via text message once the item has been dispatched.
For tracking updates:
- Check emails or SMS notifications.
- Contact Beyond Television customer service if tracking details are not received.
Frequently Asked Questions (FAQ)
1. How can I check the delivery options for my order?
Visit the checkout page after adding the product to the basket. Enter the delivery postcode to view available delivery services.
2. Does Beyond Television offer a Price Match Guarantee?
Yes! If a lower price is found elsewhere, Beyond Television will match it. Contact customer service via phone, email, or live chat to request a price match.
3. What happens if my item is faulty upon arrival?
Customers are entitled to a refund, repair, or replacement. Report faults immediately to customer service within 3 working days of delivery.
4. Can I return a product after 14 days?
Returns outside the 14-day window may be subject to additional conditions. Check the Returns Page for details.
5. How do I track my order?
Once dispatched, you can receive your Beyond Television tracking details via text message. If Beyond Television tracking information is not received, contact customer service at 0330 057 7143.
6. Does Beyond Television offer discount codes?
Voucher codes are available on select products. Any applicable codes will be displayed on the product page.
7. Can you get your Beyond Television delivery on a weekend?
Yes, you can get your Beyond Television delivery on a Saturday. Delivery is available for an additional £14.99 charge, provided the order is placed before 1 PM on a weekday.
8. Can I pay in instalments?
Beyond Television partners with PayPal and Clearpay to offer instalment plans. Customers can spread payments over 3 or 4 interest-free payments.
For assistance, customers can reach Beyond Television via phone, email, or through the Contact Page.
Beyond Television is a leading UK retailer of premium electronic and household appliances, offering competitive prices and excellent customer service. With flexible payment options, reliable delivery services, and multiple contact methods, Beyond Television ensures a smooth shopping experience for all customers.
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