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Calendar Club Customer Service – Efficient Support

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Calendar Club Customer Service

Calendar Club is a unique retail destination for calendars, planners, and timekeeping essentials that appeal to a broad range of personal interests and preferences. With a commitment to customer satisfaction and efficient service, Calendar Club has crafted an experience that offers support for everything from product selection to delivery details. This guide outlines the key contact information, delivery options, and customer support resources, ensuring a smooth experience for all Calendar Club patrons.

1. Calendar Club Customer Service: Efficient Support Options

Calendar Club’s customer service is accessible and dedicated, addressing a variety of questions and issues through multiple channels. The support team assists with order tracking, returns, delivery information, and product inquiries to ensure that every aspect of your experience is satisfactory.

  • Calendar Club Contact Number: To speak directly with a customer service representative, customers can call 0808 178 1344. For international queries, the contact number is +44 (0) 1473 873913. Customer service hours run Monday to Friday from 08:30 am to 4:30 pm.
  • Calendar Club Email Address: For detailed inquiries or to include additional information (such as order details or photos), reach out to the team via email at customerservices@calendarclub.co.uk.

For a full list of customer service options, visit the official Contact Page.

2. Tracking Orders: Delivery Details with Calendar Club

Calendar Club, with the trusted support of Royal Mail and DHL, provides both domestic and international delivery options. Order tracking is simple and efficient:

  • UK Orders: After dispatch, Calendar Club provides a tracking number via email. UK customers can monitor their orders on the Royal Mail Tracking Site. If you’ve included a phone number at checkout, Royal Mail will also send text updates.
  • International Orders: International deliveries are shipped via DHL. Track your order through the DHL International Tracking Portal using the tracking number provided.

For all delivery details, check the comprehensive Delivery Information Page.

Calendar Club Phone Number

3. Calendar Club Phone Number and Email Contact Details

Calendar Club’s commitment to customer service extends beyond the basics, providing multiple contact methods for ease and convenience. Here are the main ways to reach their support team:

  • Calendar Club Phone Contact: 0808 178 1344 (UK) | +44 (0) 1473 873913 (International)
  • Calendar Club Email Address: customerservices@calendarclub.co.uk
  • Postal Address:
    • Calendar Club Ltd
      Exe Box
      Matford
      Exeter
      EX2 8FD

These options ensure that customers can easily connect with Calendar Club for any support needs.

4. Calendar Club Locations: Find Nearby Stores

During the holiday season, Calendar Club opens temporary pop-up shops in various UK locations, making it easy for customers to browse their range in person. Locations are updated seasonally, and customers can find nearby Calendar Club locations through the website’s Store Finder Tool.

5. Helpful Resources: Additional Support Pages

Calendar Club provides several useful resources on its website to aid with common customer needs:

6. Delivery Options: Cost and Timeframes

Calendar Club offers multiple delivery options, making it easy to choose a method that suits your timing and budget:

  • Tracked 2nd Class (UK Only): £2.99, arrives within 2-3 working days post-dispatch.
  • Tracked 1st Class (UK Only): Starts at £3.99 for one item; additional items add £0.99. Arrives in 1-3 working days.
  • DPD Express Delivery (UK Only): £8.99 for first item; £0.99 per additional item. Delivery within 1-2 working days.
  • International Delivery: Starting at £6.49, international delivery times vary based on the destination.

For full delivery information, visit the Orders and Delivery Page.

7. Where is My Order? Order Tracking and Support

Once an order is dispatched, customers receive an email with a tracking number, offering a seamless way to monitor the shipment’s progress. For undelivered items, customers are encouraged to check nearby safe locations or contact Royal Mail for assistance.

If the tracking shows delivery but the item has not been received, check nearby areas, or contact your local sorting office as the package may be waiting for collection. To arrange redelivery, visit Royal Mail and enter the tracking number provided in the dispatch email.

calendar club email address

8. Returns and Refunds: Simple and Straightforward Process

Calendar Club ensures that returns and refunds are easy to manage. To initiate a return, refer to the Returns and Exchanges Policy on the Calendar Club website. This page provides all the necessary information for customers who wish to return items, including eligibility requirements, steps to follow, and expected refund timeframes.

9. Exploring Calendar Club’s Product Range

Calendar Club offers a vast array of calendars, planners, and gifts suited to every personality and taste. Shoppers can explore the Calendars Collection to find items themed around animals, pop culture, landscapes, sports, and more. This range ensures that every customer can find something uniquely suited to their interests or gift needs.

Bullet Points of Key Calendar Club Details:

  • Customer Service Contact Number: 0808 178 1344 (UK), +44 (0) 1473 873913 (International).
  • Primary Email for Support: customerservices@calendarclub.co.uk.
  • Delivery Options: Royal Mail for UK orders; DHL for international orders.
  • Order Tracking: Royal Mail for UK orders; DHL for international orders.
  • Physical Locations: Seasonal pop-up shops; check the Store Locator for current Calendar Club locations.

For a full selection of support resources, head to the Help Page, where customers can view FAQs and further contact information. Calendar Club remains dedicated to providing efficient support across all platforms, ensuring that customers receive assistance, guidance, and reliable information whenever needed.

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