Garden Machines Ltd Contact Details and Delivery company tracking parcel
Use the Garden Machines Ltd Contact Details for missing parcels
Garden Machines Ltd – A British Brand from Northampton
Garden Machines Ltd has established itself as a leading provider of garden equipment and machinery, earning widespread recognition since its inception in 1967. Based in Northampton, Garden Machines Ltd is a family-run business that combines tradition with modernity, providing customers with high-quality garden machinery and an extensive range of tools. Whether needing servicing, repairs, or simply seeking advice, Garden Machines Ltd offers comprehensive support both online and in its physical store.
Garden Machines Ltd Contact Details
Customers often seek reliable and accessible contact information to resolve their queries. Below are essential Garden Machines Ltd contact channels to help with orders, services, and inquiries:
- Phone Number: Customers can reach the team at 01604 716222. Specific departments have dedicated options, such as:
- Option 1: Opening hours information
- Option 2: Spares
- Option 3: Servicing & Workshop
- Option 4: Sales & Hire
- Option 5: Accounts
- Option 6: Existing order enquiries
- Option 7: Operator
- Email Address: Multiple email options are provided based on customer needs:
- General Queries: enquiries@gardenmachinesltd.co.uk
- Parts Queries: parts@gardenmachinesltd.co.uk
- Online Order Enquiries: customerservices@gardenmachinesltd.co.uk
- Sales: sales@gardenmachinesltd.co.uk
For further assistance, customers can explore the Garden Machines Ltd contact page to obtain more information.
Why Contact Garden Machines Ltd?
Garden Machines Ltd stands out due to its commitment to customer satisfaction, offering multiple communication channels to resolve customer concerns. From enquiries about product repairs to seeking advice on garden tools, their customer service team is well-equipped to assist. With decades of experience, Garden Machines Ltd maintains its reputation by providing clear and timely responses.
Garden Machines Phone Number Support
Garden Machines contact is easily facilitated through its primary phone line, 01604 716222. This number offers options to connect with specialised departments, ensuring precise and effective communication. The phone line is open as follows:
- Monday – Wednesday: 8:30am – 5:30pm
- Thursday: 8:30am – 7:30pm
- Friday: 8:30am – 5:30pm
- Saturday – Sunday: Closed
By offering a dedicated Garden Machines phone number, the company ensures customers can engage in personalised conversations for their unique needs.
Garden Machines Email Address for Quick Communication
For customers who prefer written communication, Garden Machines email options provide an efficient alternative. Email correspondence allows for clear, traceable records of discussions and quick responses. Common reasons for contacting Garden Machines Ltd via email include:
- Enquiries about spare parts: parts@gardenmachinesltd.co.uk
- Queries about online orders: customerservices@gardenmachinesltd.co.uk
Garden Machines Ltd also prioritises general enquiries through enquiries@gardenmachinesltd.co.uk, making it an all-encompassing contact channel.
Advantages of Using Garden Machines Email Contact
- Prompt responses to queries without waiting on hold.
- Written records of all communications for future reference.
- Specific departments ensure your query reaches the right personnel.
Garden Machines Ltd Delivery and Returns Information
Garden Machines Ltd offers a transparent delivery and returns policy, which can be reviewed on their Delivery & Returns page. Highlights include:
- Delivery Charges:
- Orders above £50 qualify for free delivery.
- Orders below this amount incur a £5.99 delivery fee.
- Specialist couriers handle larger items.
- Processing Times:
- Standard orders are processed within three working days.
- Certain products, such as tractors, require additional time for inspection before dispatch.
Key Points for Customers:
- Delivery is available through trusted partners, including Royal Mail, DPD, Evri, and DHL.
- Customers are advised to avoid chasing orders within the first four days unless urgent.
Returns Policy Overview
- Items must be returned unused and in their original packaging.
- Notify Garden Machines Ltd within 14 working days after receipt for returns.
- The cost of returns is borne by the customer unless otherwise arranged.
Garden Machines Contact for Servicing and Repairs
Garden Machines Ltd contact extends to servicing and repairs for brands like Stihl, Viking, John Deere, Honda, Hayter, and Husqvarna. This robust after-sales service enhances customer satisfaction by offering professional maintenance solutions. Customers needing assistance with servicing can directly contact the customer support team through the following:
- Phone Number: 01604 716222
- Dedicated Email: customerservices@gardenmachinesltd.co.uk
Garden Machines Ltd Location and Opening Hours
Garden Machines Ltd has both a shop and a warehouse:
- Shop Address:
66-70 Kingsthorpe Road,
Kingsthorpe, Northampton,
NN2 6HD - Warehouse Address:
5 Chartergate,
Clayfield Close,
Moulton Park, Northampton,
NN3 6QF
Opening Hours:
- Monday – Wednesday: 8:30am – 5:30pm
- Thursday: 8:30am – 7:30pm
- Friday: 8:30am – 5:30pm
- Saturday – Sunday: Closed
This commitment to maintaining a physical presence helps customers receive face-to-face support from knowledgeable staff.
Shop for Garden Equipment Online and In-Store
The Garden Machines Ltd contact options ensure that whether you are buying online or visiting their store, comprehensive support is always available. Their team offers expertise on products ranging from lawnmowers and tools to hammocks and hot deals. Customers can explore the Homepage for a complete overview of offerings and promotions.
Contacting Garden Machines Ltd is straightforward and tailored to meet customer needs. Whether through Garden Machines contact numbers or emails, customers are assured of reliable, responsive service for all gardening equipment queries. Explore their Contact Us page for additional details and take advantage of their commitment to quality customer support.
The extensive contact details provided by Garden Machines Ltd highlight their dedication to outstanding customer service. Whether through Garden Machines contact numbers, email support, or in-store interactions, they consistently ensure customer satisfaction.
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