Hughes Contact Details and Delivery company tracking parcel
Use the Hughes Contact Details for missing parcels
Hughes is a family-owned electrical retailer that has been providing high-quality appliances and top-notch customer service since 1921. Known for offering a wide range of products, from home appliances to the latest tech gadgets, Hughes has been a trusted name in the East Anglia region. The company prides itself on its commitment to both sustainable growth and customer satisfaction. With 19 stores and 3 service centres throughout East Anglia, Hughes has grown into a well-established name in the industry. The business is dedicated to providing excellent service, from delivery to installation, and strives to keep its customers happy at all stages of their shopping experience.
In this article, we will delve into all the important Hughes contact details, including how to contact Hughes, how to track your order, and everything you need to know about Hughes delivery services. We’ll also answer some frequently asked questions (FAQs) to help resolve any issues you might encounter.
How to Contact Hughes: Key Information
If you’re looking for how to contact Hughes, there are a variety of ways to get in touch with their customer service team, depending on your preferences and the nature of your inquiry. Whether it’s via phone, email, or live chat, Hughes makes it easy for you to reach out and receive assistance. Let’s explore each contact method in detail.
Hughes Customer Services Phone Number
Hughes offers a customer service phone line for those who prefer speaking directly with a representative. The Hughes customer services phone number is 0371 231 3113. You can call this number between Monday to Saturday, from 9:00 AM to 5:30 PM for assistance with product inquiries, orders, and more.
Hughes Customer Services Email
For those who prefer to send an email, Hughes provides an email address for inquiries. You can contact Hughes customer services at sales@hughes.co.uk. Whether you have a question about a product or need assistance with an order, this is a great way to get in touch.
Hughes Live Chat
If you prefer instant communication, Hughes offers a live chat option on their website. This service is available during business hours and is a great way to get quick answers to any questions you might have. Visit their Contact Page to start a live chat with a customer service representative.
For more detailed information on how to contact Hughes, visit the Hughes Contact Page.
Hughes Delivery Information: Everything You Need to Know
Hughes is known for offering a wide range of products, from small appliances to large home tech items, and they provide comprehensive delivery services to ensure that your purchases arrive on time and in good condition. Here’s everything you need to know about Hughes delivery.
Free Delivery on Hundreds of Products
Hughes offers free delivery on a variety of products, including televisions and small appliances. To make the process easier, Hughes allows you to select a delivery date that works best for you. Whether you’re upgrading your kitchen appliances or buying the latest TV, you can enjoy hassle-free delivery without the added cost.
- Small Appliances: Free delivery on items over £100. For items under £99.99, a £5.99 delivery charge applies.
- Large Appliances: Free delivery on items over £400. For items under £400, a £19.99 delivery charge applies.
- Televisions: Free delivery on all televisions.
For a more comprehensive overview of Hughes delivery options, check out the Delivery Page.
Delivery Services Offered by Hughes
Hughes works with several trusted delivery partners to ensure that your order arrives safely and on time. Here are the primary delivery services they use:
- APC: For small appliances such as microwaves, vacuum cleaners, and 40-55” TVs. Contact them at 0800 37 37 37 or visit their Website.
- Arrow XL: For larger appliances and TVs over 55”. You can reach them at 0333 212 1708 or through their Live Chat Service.
- DPD: For smaller items and TVs up to 32”. Contact them at 0121 275 0500 or visit their Tracking Website.
With Hughes tracking parcels is easy. No matter what company they send the item with, you’ll be able to monitor your parcels whereabouts as long as you have the tracking details.
Delivery FAQs
Q: Can I choose a delivery time that suits me?
A: Yes! Hughes allows you to select a delivery slot that fits your schedule. The team will call you on the day of delivery to confirm your time slot. You can even choose a weekend delivery time if it suits you better.
Q: Do I have to pay for delivery?
A: Free delivery is available on many items. However, some products may have a delivery fee, particularly larger appliances. You can check the specific details on the product page before purchasing.
Q: What if I miss my delivery?
A: If you’re not available at the time of delivery, a small charge may apply for a failed delivery attempt. You will also have the option to reschedule the delivery at a time that works better for you.
Q: Can I return my product?
A: Yes! If you need to return an item, Hughes has a simple returns process. You can find more details on their Returns Page.
Tracking Your Hughes Order
Hughes provides an easy way to track your order through various courier services. Once your order is dispatched, you will receive tracking details from the delivery partner. You can track your order on the following websites:
- APC Tracking: Visit apc-overnight.com for tracking.
- Arrow XL Tracking: Visit arrowxl.co.uk to track larger items.
- DPD Tracking: Visit dpd.co.uk for smaller items and TVs.
If you have any trouble tracking your order or need further assistance, you can contact Hughes customer service directly at 0371 231 3113.
Hughes Contact Details FAQ
1. What should I do if I want to change my delivery date?
If your delivery date no longer works for you, simply follow the tracking link emailed to you or contact Hughes customer services by calling 0371 231 3113 or emailing sales@hughes.co.uk. The team will help you choose an alternative delivery date.
2. How can I get in touch with Hughes if I have a problem with my order?
Hughes offers several ways to get in touch with their customer service team. You can reach them via phone at 0371 231 3113, email at sales@hughes.co.uk, or use the live chat feature on their Contact Page.
3. Can I track my Hughes delivery?
Yes, you can track your Hughes delivery by visiting the tracking page of the relevant courier. Depending on your product, Hughes uses APC, Arrow XL, or DPD for delivery. Tracking details will be sent to you after your order is dispatched.
4. Can I return a product?
Yes, Hughes offers a straightforward returns process. If you need to return an item, you can visit the Returns Page for more information.
5. What if my item arrives damaged?
If your item arrives damaged, you must contact Hughes customer services within 48 hours. Call 0371 231 3113 or email sales@hughes.co.uk. The team will assist you with returns or exchanges.
6. Can I get help with appliance installation?
Yes, Hughes offers installation services for larger appliances. You can find more details on their website, and the team will assist with setting up your new products.
Hughes is an excellent choice for anyone in the UK looking for top-quality electrical products, excellent customer service, and reliable delivery options. With easy ways to contact them, a user-friendly delivery service, and a transparent returns policy, Hughes ensures that your experience is hassle-free and enjoyable. Whether you need help with an order, tracking your delivery, or solving any other issues, their customer service team is always available to assist.
For more information, you can visit the Hughes Homepage, check out their Clearance Section, or visit the Contact Page for all the ways to get in touch with their customer service team.
Use the Hughes Contact Details for missing parcels or if you have a tracking number, use the Everyparcel.co.uk tracker found on our homepage which will monitor your parcels progress, and if you need information on understanding tracking points, We have a free guide which can be found here – Where Is My Parcel? No. 1 Best Guide to Tracking Updates – Every Parcel