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mark's electrical

Marks Electrical

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Mark's Electricals

For over 35 years, Marks Electrical has been a leading retailer of high-quality appliances and televisions, serving over a million satisfied customers since its inception in 1987. As an independent elite retailer, The company prides itself on competitive prices and exceptional service and making it easy for customers to contact Marks Electrical’s team for assistance. The company has been honoured with numerous accolades, including Best Website at the IER Awards, and continues to strive for further success. If you are in need of a new appliance, these are the go to guys as they will deliver to you and also be able to assist in removing old appliances and disposing of them in a safe and sustainable manner.

You can check out their SALES AND DISCOUNTS PAGE for their best offers and bargains.

Operational Excellence

Marks Electrical’s business model is deceptively simple, requiring seamless integration and efficiency to ensure consistent success. Key components include:

  • Customer-Centric Approach: The customer always comes first.
  • Technology-Driven Operations: Investment in cutting-edge technology enhances efficiency.
  • Proven Distribution Network: Ensures timely and reliable delivery.
  • Scalable Delivery Model: Vertically integrated to meet varying demand.
  • Market Insight: Understanding and adapting to changing market trends.

Environmental Commitment

In-House Recycling Plant

Marks Electrical is committed to environmental sustainability. The in-house recycling plant has significantly increased recycling efforts, now processing approximately 750 tons of waste per year. Key features include:

  • Full Control and Traceability: Ensures waste is managed responsibly.
  • Zero Landfill Policy: Waste is diverted from landfills.
  • Annual Reporting: Detailed reports on recycling activities.

Recycling Equipment

The recycling plant is equipped with state-of-the-art machinery, including:

  • HSM500 Vertical Baler: Used for soft plastics, it is economical and easy to operate.
  • CK600 Horizontal Baler: Handles cardboard with 60 tonnes of compression and a long feed-opening.
  • CP250 EPS Compactor: Compacts polystyrene with innovative features like a cooling jacket and pre-shredder.

Old Appliance Disposal

Customers can dispose of old appliances in an environmentally friendly manner, complying with the WEEE Directive.

Delivery Services

Marks Electrical offers a range of delivery options to meet customer needs:

  • Free Delivery: On orders of £399 or more.
  • Standard Delivery Charges: £14.99 for orders less than £399; £4.99 for small items via courier.
  • Free TV Delivery: All TV orders are delivered free of charge.
  • Next Day Delivery: Available for in-stock items.
Marks Electrical

Delivery Types

  • Standard Delivery: Available for all products, with a choice of dates.
  • Installation Services: Offered for most of England and Wales.
  • Click & Collect: Customers can pick up items directly from the warehouse.
  • Weekend Delivery: Available on Saturday and Sunday.
  • Next Day Delivery: Order before 6pm for next day delivery on in-stock items.

The team at Marks Electrical currently use DPD and APC to conduct their deliveries for smaller items – both trusted companies in the logistics world so are great choices for any company to use.

Delivery Guidelines

Preparation and Access

  • Availability: Deliveries occur between 7am and 8pm. Someone must be present to accept and inspect the goods.
  • Access: Ensure clear access for the delivery team. Delivery is to ground floor properties or flats with lifts (up to 4 steps). Additional steps may incur a redelivery charge.

Security and Timeliness

  • Non-Billing Address Deliveries: May involve additional security checks.
  • Delivery Timeslots: Notified via SMS the night before delivery. Availability is required all day.
  • Failed Delivery Charges: Applicable if no one is available to accept the delivery or if access issues prevent delivery.

Additional Services

Old Product Collection

For £19.99, Marks Electrical will remove old appliances, provided they are disconnected and ready for collection.

How to contact Marks Electrical Customer Support

For any queries or assistance, customers can contact Marks Electrical using the details below:

Marks Electrical opening hours

If you do want to visit their retail store, Marks Electrical Opening times are below;

DayOperating Hours
Monday9:00am—5:00pm
Tuesday9:00am—5:00pm
Wednesday9:00am—5:00pm
Thursday9:00am—5:00pm
Friday9:00am—5:00pm
Saturday9:00am—5:00pm
SundayClosed

Alternatively you can visit their online website or make a purchase via their Ebay store.

Marks Electrical remains committed to delivering high-quality products and exceptional service, continuously striving to meet and exceed customer expectations.

Contact Marks Electrical for missing parcels and to track your parcel with us, Click Here

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