PitPat Contact Us Details and Delivery company tracking parcel
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About PitPat
PitPat is dedicated to ensuring dogs live healthier, happier lives with innovative products designed to monitor activity, track location, and enhance pet care. With a commitment to quality, PitPat provides solutions tailored to pet owners who seek the best for their furry companions.
The company’s mission revolves around supporting pet parents, leveraging technology, and prioritising sustainability to create a positive impact on pets, people, and the planet.
PitPat Contact Us – How to Reach Support
Customers needing assistance with PitPat products can use multiple contact options:
- Email: help@pitpat.com
- PitPat Contact Number: +44 (0)1223 967 305 (Available Monday–Saturday, 09:00–17:00)
- Postal Address: 5 Brooklands Avenue, Cambridge, CB2 8BB, UK
- Online Contact Form: Contact Page
For common inquiries, the FAQ section offers answers to frequently asked questions regarding PitPat products, setup, and support.
Pit Pat Delivery Tracking – Ensuring Smooth and Reliable Shipping
PitPat is committed to providing a seamless delivery experience, ensuring that orders reach customers promptly and securely. Whether purchasing GPS Trackers, Activity Monitors, food, or weighing bowls, PitPat’s shipping services are designed to offer efficiency and convenience.
UK Deliveries – Fast and Efficient Shipping
For customers within the UK, PitPat offers swift dispatch to ensure minimal waiting times. Orders placed before 3:00 pm from Monday to Friday are processed and shipped the same day. The delivery method depends on the type of product ordered:
- Royal Mail Tracked 24: Used for shipping GPS Trackers and Activity Monitors. This service provides a tracking link, allowing customers to monitor the real-time status of their parcels. Most deliveries arrive the next working day, though some locations, particularly remote areas, may experience a delivery timeframe of 2-5 working days.
- DPD Courier Service: Orders containing food items or weighing bowls are dispatched via DPD for reliable and secure delivery. Customers receive tracking details, ensuring they can follow their shipment’s journey and plan for its arrival.
US Deliveries – Reliable International Shipping
For customers based in the United States, PitPat partners with DHL SmartMail Expedited to provide a dependable shipping solution. Orders are typically delivered within 3-5 working days, depending on location and any potential customs processing times. Customers receive tracking information, ensuring transparency throughout the delivery process.
Tracking Your PitPat Order – Real-Time Updates
To keep customers informed, PitPat provides tracking options via Royal Mail and DPD for UK deliveries, and DHL SmartMail Expedited for US shipments. Customers can access real-time updates on their order’s progress, ensuring they know exactly when to expect their parcel.
By using Pit Pat delivery tracking, customers can enjoy a stress-free shopping experience, confident that their orders are on their way and arriving as scheduled.
How to Connect PitPat – Setting Up Your Device
Setting up a PitPat device is straightforward:
- Download the PitPat App from the App Store or Google Play.
- Turn on the device and ensure Bluetooth is enabled.
- Follow the on-screen instructions to pair the tracker with your smartphone.
- Attach the device to your dog’s collar securely.
- Start monitoring activity and GPS tracking via the app.
For additional guidance, visit the Support Knowledge Base on the PitPat Contact Page.
PitPat Contact Number – Direct Support Access
For urgent inquiries, customers can reach PitPat Contact Number at +44 (0)1223 967 305. Operating Monday to Saturday from 09:00 to 17:00, this support line helps address:
- Account issues
- Device troubleshooting
- Pit Pat delivery tracking concerns
- Returns and refunds
Returns and Refunds – Hassle-Free Process
Customers looking to return a PitPat product can follow these steps:
- Complete the online return form (Returns Form).
- Provide purchase details and reason for return.
- Follow the return instructions to ship the product back.
- Receive a full refund (including shipping) within 42 days, even if used.
For international returns, customers should contact help@pitpat.com for personalised support.
Frequently Asked Questions – Quick Solutions
Where can I buy a PitPat GPS Tracker?
- Available on the PitPat website and Amazon in the UK, US, Canada, and several European countries.
Does PitPat GPS Tracker work internationally?
- Yes, it functions in 30+ countries including the UK, USA, Canada, and major European nations.
Do I need Wi-Fi or mobile coverage for PitPat to work?
- Yes, both the device and your phone require mobile coverage to track location.
For pet owners looking for a reliable, high-quality tracking and activity monitoring solution, PitPat offers an innovative and user-friendly experience. Whether seeking PitPat contact us details, Pit Pat delivery tracking, or assistance with how to connect PitPat, customers can rely on multiple support options for a seamless experience.
For the latest product updates and support, visit the PitPat Homepage.
Use the Pit Pat Contact Us Details for missing parcels or if you have a tracking number, use the Everyparcel.co.uk tracker found on our homepage which will monitor your parcels progress, and if you need information on understanding tracking points, We have a free guide which can be found here – Where Is My Parcel? No. 1 Best Guide to Tracking Updates – Every Parcel