Rinkit Limited Contact Details and Delivery company tracking parcel
Use the Rinkit Limited Contact Details for missing parcels
When contacting Rinkit Limited, understanding the range of available communication channels and support services is key. Established in 2008, Rinkit Ltd. has expanded its presence in the UK and Europe, offering high-quality homeware and garden products at competitive prices. This guide covers how to reach Rinkit Limited and navigate the support options, including the Rinkit Limited contact details, email, phone number, and parcel services.
Rinkit Limited Contact Details
Rinkit Limited provides various methods for contacting customer support. For any queries or concerns, here are the primary contact details:
- Customer Service Email: sales@rinkit.com
- Phone Number: 01903 726077 (Operating hours: Monday to Friday, 8am to 5pm)
- Physical Address for Returns:
Rinkit Ltd,
Unit 8, Chalker Way,
Banbury,
OX16 4XD
Contacting Rinkit Limited by Email
For many customers, using email is the preferred method of communication. Rinkit Limited offers the following email address for various inquiries:
- General Enquiries and Orders: sales@rinkit.com
Expect a response within 24 hours for order-related queries or other general questions.
Rinkit Ltd Phone Number for Immediate Assistance
The Rinkit Ltd phone number is an effective way to get immediate assistance. Call during the specified operating hours to speak with a customer service representative. Common reasons to call include questions about current orders, product information, or troubleshooting delivery issues.
Handling a Rinkit Limited Parcel
Customers often have questions about Rinkit Limited parcels. Whether it involves tracking, returns, or exchanges, this section will cover frequently asked issues:
How to Track a Rinkit Limited Parcel
- Upon order dispatch, a confirmation email will be sent with tracking information.
- To track your parcel, visit the courier’s website and enter the provided tracking number.
What to Do If a Rinkit Limited Parcel Is Missing
If part of an order is missing:
- Contact Rinkit customer services via sales@rinkit.com.
- Include your order number and a description of the missing item(s).
- Indicate whether you prefer a refund or a replacement.
How to Return a Rinkit Limited Parcel
Returning an item to Rinkit is straightforward:
- Contact sales@rinkit.com to inform the team of the return.
- Package the item(s) securely in their original packaging.
- Enclose the delivery note with your order number and reason for return.
- Ship the parcel to:
Rinkit Ltd, Unit 8, Chalker Way, Banbury, OX16 4XD
Note: Refunds are processed within 14 days of receiving and inspecting the returned item(s).
Frequently Asked Questions (FAQs) about Rinkit Limited
Can I Change My Order Once It Has Been Placed?
Orders are processed quickly to ensure prompt delivery. While it may not always be possible to modify an order, customers can reach out to customer service to request changes. Note that there might be a delay in receiving dispatch emails, and the item may have already been shipped. If so, use the standard returns process.
How Can I Change My Delivery Address?
To protect customers from potential fraudulent activity, Rinkit does not allow changes to the delivery address once an order has been placed. Double-check all details during checkout.
I Received a Faulty or Damaged Item. What Should I Do?
If a product arrives damaged:
- Email sales@rinkit.com with the following details:
- Order number
- Item code or product name
- Description of the fault
- Preference for a refund or replacement
What If I Received an Incorrect Item?
Should you receive an item that differs from what was ordered:
- Contact customer services at sales@rinkit.com.
- Provide your order number, the item’s code, and details of the incorrect product.
- Specify whether you prefer a replacement or refund.
How Do I Return an Item?
Before returning an item:
- Notify customer services at sales@rinkit.com.
- Package the item(s) carefully with the original delivery note and order number.
- Ship to Rinkit’s Banbury address.
When Will I Receive My Refund?
Refunds are issued within 14 days after the returned item has been received and inspected. An email confirmation will be sent upon processing.
Are Trade Discounts Available for Bulk Orders?
Rinkit offers trade discounts for eligible bulk purchases. Visit the Rinkit Trade page or email sales@rinkit.com for more details.
Why Are Prices on Rinkit.com Lower Than on Amazon and eBay?
Rinkit strives to offer competitive pricing. Since additional fees are incurred on third-party marketplaces, products may be priced differently on Rinkit’s official website.
Quick Tips and Helpful Points
- Track Orders Easily: Receive dispatch confirmation with tracking details.
- Returns Policy: Follow simple steps for item returns, including contacting customer services first.
- Email Communication: Reach out for order-related questions or bulk purchase requests.
Additional Resources
For further assistance or to learn more about Rinkit Limited’s products, customers can visit the following pages:
- Homepage: Rinkit Homepage
- Sales Page: Rinkit Sales
- Contact Us Page: Contact Rinkit
Rinkit Limited strives to provide an efficient and customer-friendly experience across all channels. Contacting the company through the Rinkit Limited email, phone, or other channels ensures prompt resolution of any inquiries or issues.
Use the Rinkit Limited email and phone number for missing parcels or if you have a tracking number, use the Everyparcel.co.uk tracker found on our homepage which will monitor your parcels progress, and if you need information on understanding tracking points, We have a free guide which can be found here – Where Is My Parcel? No. 1 Best Guide to Tracking Updates – Every Parcel