Savers Customer Services Email and Phone Number + Delivery company tracking parcel
Contact Savers Customer Services for missing parcels
Savers is one of the UK’s most popular discount retailers, providing a wide range of products such as health and beauty items, household goods, and toiletries at affordable prices. As part of the A.S. Watson Group, Savers has built a reputation for offering excellent value, but customers may need to get in touch with Savers customer services for various reasons such as queries about orders, deliveries, or product returns.
This article provides a comprehensive guide on how to contact the team at Savers for any support needed, with clear information on the available communication channels, delivery processes, and return procedures. It also highlights key details for those who may encounter issues with their orders or simply need assistance.
Savers Customer Services Phone Number and Contact Information
One of the quickest ways to get assistance from Savers is by contacting them via phone. The Savers customer services phone number is an essential tool for resolving any urgent issues or making enquiries regarding products or deliveries. You can reach Savers customer services through the following methods:
- Savers Customer Services Phone Number: 0330 123 9655
This number is available during Savers’ customer service hours:- Monday to Friday: 8am to 7pm
- Saturday: 9am to 6pm
- Sunday: 9am to 5pm
- Bank Holidays: 10am to 5pm
If you need to speak directly with a representative, it’s recommended to use the Savers customer service contact number for any urgent enquiries.
Savers Customer Service Email for Enquiries
For customers who prefer to communicate in writing, using the Savers support email can be a convenient option. Whether you have a question about your order or need help with a product, you can contact Savers by sending an email to:
- Savers Customer Service Email: help@savers.co.uk
Email communication can be ideal for non-urgent enquiries, allowing you to provide detailed information and receive a response within a reasonable timeframe. Be sure to include your order number and any relevant details when contacting Savers through email for faster assistance – failure to provide sufficient information may result in a lot of emails going back and forth with the support team so make sure that you cover all angles to avoid any delays.
Savers Customer Service Telephone for Quick Assistance
In addition to email, the Savers customer service telephone remains one of the most efficient ways to resolve any issues you may encounter. Customers who have questions about their online orders, products, or delivery options can benefit from directly speaking with a representative. The Savers customer service telephone is especially useful if you are facing difficulties with an order or a product and require immediate attention.
To reach Savers customer services via telephone, dial the Savers customer service contact number listed above but make sure that you call during the support team’s working hours.
Alternatively, send a well written email with all the information so that you can receive assistance but no matter what method you use to contact the team, remember to remain polite and courteous – the guys doing customer service jobs sometimes have to chase up various departments before getting back to you with an answer so may not have an immediate answer for your enquiry if you do phone them (although telephone conversations are mostly recorded, you can keep email correspondence to refer back to at any point should you need to do so.
Contacting The Savers Support Team for Order and Delivery Issues
Savers has partnered with Evri for delivery services, ensuring that customers receive their orders promptly. However, delivery issues can occasionally arise. If you experience delays, missing parcels, or any damage during transit, it is important to contact the company’s customer services as soon as possible.
Here’s what you need to know about delivery options:
- Standard Delivery: £4.00 or £2.00 when you spend £30 or more (3-4 working days).
- Premium Delivery: £5.95 (1-2 working days).
If there are any problems with your delivery, it is best to escalate the issue directly with Savers customer services. While courier companies such as Evri may be able to provide tracking information, the responsibility for resolving delivery disputes lies with Savers. This is because Savers is the party that paid for delivery services and can make claims on behalf of the customer in case of any loss or damage.
Savers Customer Services and Returns Policy
Savers has a straightforward returns policy for customers who wish to return products. If you are unhappy with a purchase or have received a faulty item, you can return it within 28 days of receipt, provided it is in its original packaging and in a resalable condition.
Items that cannot be returned include:
- Perishable items (e.g., food and baby milk)
- Medicines
- Personalised items
- Sealed products that have been opened (for hygiene reasons)
Returns can be made in-store or via post using a Royal Mail Freepost label. To arrange a return by post, simply follow the steps on the Royal Mail website. Remember to obtain proof of postage when returning items.
Savers Customer Services Contact for In-Store Queries
For customers looking to visit a physical store, the Savers store finder is a useful tool. With over 500 stores across the UK, finding a nearby Savers branch is easy. You can visit the Savers store finder via the following link: Store Finder.
In-store staff can assist with queries regarding products, returns, and promotions. If you have purchased an item online and wish to return it in-store, simply bring the following:
- A printed Returns Summary
- The payment card used for the original order
Summary of Key Contact Information for Savers Customer Services
For your convenience, here’s a quick summary of the essential ways to contact Savers customer services:
- Savers Customer Services Phone Number: 0330 123 9655
- Savers Customer Service Email: help@savers.co.uk
- Savers Customer Service Contact Number: 0330 123 9655
- Savers Store Finder: Find your nearest Savers store
Top Tips for Contacting Savers Customer Services
To ensure a smooth and efficient process when contacting Savers customer services, consider these tips:
- Have your order details ready: Before contacting customer services, ensure you have your order number, the date of purchase, and any relevant tracking information.
- Use the right contact method: For urgent matters, it’s best to use the Savers customer service telephone. For less urgent queries or feedback, the Savers customer service email can be used.
- Know the returns process: Familiarise yourself with the returns policy before initiating a return, whether online or in-store.
Common Questions and How to Get Help from Savers Customer Services
Below are some common questions customers may have when dealing with Savers, along with the recommended ways to contact customer services for answers:
- How do I track my Savers order?
Use the tracking link provided in your order confirmation email, or contact the company’s customer services for updates. - What should I do if my Savers order hasn’t arrived?
Contact Savers customer services by phone or email for assistance with tracking or locating your order. - Can I return an item I bought online to a Savers store?
Yes, items purchased online can be returned to a Savers store, provided they meet the returns criteria.
Final Thoughts on Savers Customer Services
Savers customer services are designed to provide efficient support for all types of customer queries, from delivery issues to product returns. With a dedicated phone line, email support, and a user-friendly returns process, Savers aims to ensure that every customer enjoys a smooth shopping experience. Whether shopping online or in-store, customers can feel confident knowing that help is readily available through Savers customer services.
For any assistance, don’t hesitate to use the Savers customer services phone number, email, or visit a local store using the Savers store finder. Whether resolving an issue or answering a simple query, Savers remains committed to delivering excellent customer service.
Contact Savers Customer Services Team here for missing parcels or if you have a tracking number, use the Everyparcel.co.uk tracker found on our homepage which will monitor your parcels progress, and if you need information on understanding tracking points, We have a free guide which can be found here – Where Is My Parcel? No. 1 Best Guide to Tracking Updates – Every Parcel