Sunglass Hut Contact Details and Delivery company tracking parcel
Use the Sunglass Hut Contact Details for missing parcels

Founded in 1971 as a humble kiosk in a Miami mall, Sunglass Hut has grown into a global leader in premium eyewear. Now with over 3,000 retail locations worldwide, it has become a trusted name for high-quality sunglasses. Offering top designer brands including Ray-Ban, Oakley, Versace, Burberry, Dolce & Gabbana, Gucci, Prada, and more, Sunglass Hut inspires fashion-forward customers to express their unique style. For those seeking premium eyewear solutions, accessing the correct Sunglass Hut Contact Details is essential to resolving queries, tracking orders, or managing returns.
Sunglass Hut Contact Details – Everything You Need to Know
For assistance with purchases, returns, or general queries, using the official Sunglass Hut Contact Details ensures a seamless customer experience. Here’s how to get in touch:
- Customer Service Phone Number: 0800 026 80 27
- Operating Hours: Monday to Friday, 10:00 AM – 7:00 PM (UK Time)
- Online Contact Form: Contact Sunglass Hut Here
- Navigate to the official contact page for queries related to returns, product availability, or technical support.
- Homepage for Quick Navigation: Sunglass Hut Official Website
The above Sunglass Hut Contact Details provide access to real-time support, allowing customers to manage every aspect of their purchase experience—from order status to post-sale service.

How to Contact Sunglass Hut – Step-by-Step Assistance
If you’re wondering how to contact Sunglass Hut, the platform offers multiple convenient methods:
- By Phone: The fastest method to speak to a live representative.
- Online Form: Submit enquiries directly via their contact portal.
- In-store Assistance: Visit any Sunglass Hut store for immediate help—excluding airports, outlets, or concessions.
Having access to complete Sunglass Hut Contact Details ensures prompt support, whether dealing with shipping issues or product queries.
Sunglass Hut Delivery Options – What to Expect
Understanding Sunglass Hut Delivery is vital for tracking purchases and managing delivery expectations. Below are the delivery options available:
Type of Shipment | Cost | Estimated Delivery |
---|---|---|
Premium Express Delivery | Free | 1 business day (before 12PM) |
Standard Shipping | Free | 3-4 business days |
In-store Pickup | Free | Same day to 4 business days |
Responsible Shipping | Free | 5-6 business days |
Sunglass Hut Delivery is free on all orders, including engraved and customised products. The platform offers sustainable shipping with UPS and GLS, promoting environmentally responsible logistics.
Delivery exclusions apply to Guernsey, Jersey, the Isle of Man, and Gibraltar. Orders to these locations are automatically cancelled.
For full delivery insights, visit the Delivery & Shipping section.
Don’t forget, with every order, you should receive a tracking number. No matter what courier company that the parcel is sent with, you will be able to monitor your delivery with our free tracking service which can be found here.
Sunglass Hut Tracking – Keep an Eye on Your Order
Sunglass Hut tracking services make it easy to monitor your delivery’s journey. Once an order is placed:
- Customers receive a confirmation email with a tracking number.
- Tracking can be done via the UPS website (Track via UPS) or through your Sunglass Hut account.
- Delays may occur during peak seasons like Black Friday or holidays.
Sunglass Hut tracking is especially useful for those opting for express or responsible shipping. Tracking details become available once the item is dispatched.
Sunglass Hut Customer Services – Handling Issues with Ease
Sunglass Hut Customer Services are equipped to assist with:
- Order status
- Delivery questions
- Return procedures
- Refunds and exchanges
- SunLove Protection Plan enquiries
To access Sunglass Hut Customer Services, dial 0800 026 80 27 during business hours or use the Contact Page.
Issues like delivery rerouting or undelivered parcels are handled promptly. If an order arrives empty or is not received, a replacement will be sent at no extra charge.
Sunglass Hut Returns and Exchanges – Simple and Free
Returning a product to Sunglass Hut is hassle-free. Customers can:
- Return online orders via UPS within 30 days
- Return in-store for immediate assistance (excluding outlets and airport locations)
- Track refunds, which take up to 5 business days to process
Instructions for Returning Online Purchases:
- Visit ‘Order Status’ and enter the required details.
- Print the return label and authorisation form.
- Securely pack the item with all original documentation.
- Drop it off at a UPS location or schedule a UPS pickup.
Note: Items like Ray-Ban Remix and engraved sunglasses are final sale and not eligible for return.
SunLove Protection Plan – Peace of Mind for Your Eyewear
The SunLove Protection Plan from Sunglass Hut provides valuable peace of mind, offering enhanced protection for your sunglasses beyond the standard warranty. Designed with daily wear and tear in mind, this plan ensures your favourite eyewear is covered for accidental damage for a full 12 months from the date of purchase.
Whether you’re dealing with the occasional drop, unexpected scratch, or cracked lens, the SunLove Protection Plan helps minimise the stress and cost associated with replacing damaged sunglasses.
What’s Included:
- ✅ One Same-Day Replacement:
Enjoy a one-time, same-day in-store replacement of your sunglasses (up to the original purchase value), making it quick and easy to get back to enjoying the sun. - ✅ Accidental Damage Coverage:
Covers damage caused by everyday mishaps such as:- Scratches on the lenses
- Cracked or chipped frames
- Breakages from accidental drops or impacts
- ✅ No Fuss, No Hassle:
No need for complex claim forms. Simply visit a participating Sunglass Hut location and speak to a team member.
Important Details:
- 🛍 Only Available In-Store:
The SunLove Protection Plan can only be purchased in-store at participating Sunglass Hut locations in the UK and is not available online. - 📅 12-Month Duration:
Protection begins on the day of purchase and remains valid for one full year. - 💬 Ask Staff at Checkout:
To add the SunLove Protection Plan to your purchase, speak to a team member at the point of sale. They will guide you through the process and confirm your eligibility. - 📍 Exclusions May Apply:
The plan does not cover loss or theft, and it applies only to one replacement per purchase. Availability and participation may vary by store.
Why Add the SunLove Protection Plan?
- ☀️ Sunglasses are an investment—especially when purchasing premium designer styles from brands like Ray-Ban, Oakley, Versace, and Prada.
- 🧳 Frequent travel, sports, and outdoor activities increase the risk of accidental damage.
- 🛡 With SunLove, you can protect your purchase for minimal cost and enjoy worry-free wear all year round.
For more information, visit your nearest Sunglass Hut store and ask about adding the SunLove Protection Plan to your next purchase.
Sunglass Hut Women’s and Men’s Collections
Explore the latest styles directly from these curated sections:
FAQ – Sunglass Hut Contact Details and More
Q: What are the Sunglass Hut Contact Details?
A: Call 0800 026 80 27 (Mon–Fri, 10AM–7PM) or use the online form.
Q: How to contact Sunglass Hut for a return?
A: Use UPS return shipping or return items at a UK store, excluding outlets and airports.
Q: How can I use Sunglass Hut tracking?
A: Use the UPS tracking number provided in the order confirmation or log into your Sunglass Hut account.
Q: What is the delivery time for Sunglass Hut?
A: 1 to 6 business days depending on the selected shipping method and product availability.
Q: Can I return a Ray-Ban Remix order?
A: No, Ray-Ban Remix and engraved items are final sale and cannot be returned.
Q: Is Sunglass Hut delivery available to all parts of the UK?
A: Delivery is available throughout the UK except for Guernsey, Jersey, the Isle of Man, and Gibraltar.
Final Thoughts on Sunglass Hut Contact Details
Having clear access to Sunglass Hut Contact Details is crucial for navigating order management, handling returns, and ensuring smooth communication. Whether opting for express shipping or browsing exclusive collections, Sunglass Hut offers premium service supported by responsive Sunglass Hut Customer Services and reliable Sunglass Hut tracking. For those seeking reliable support or stylish new eyewear, Sunglass Hut remains a leading name in luxury sunglasses across the UK.
For the latest collections and customer assistance, visit:
Use the Sunglass Hut Contact Details for missing parcels or if you have a tracking number, use the Everyparcel.co.uk tracker found on our homepage which will monitor your parcels progress, and if you need information on understanding tracking points, We have a free guide which can be found here – Where Is My Parcel? No. 1 Best Guide to Tracking Updates – Every Parcel