Tommee Tippee Contact Details and Delivery company tracking parcel
Use the Tommee Tippee Contact Details for missing parcels
Tommee Tippee is a well-known British baby and child care brand headquartered in Newcastle upon Tyne. With a rich history dating back to the 1960s, the brand has grown into one of the most trusted names in parenting essentials. Specialising in feeding bottles, sterilisers, soothers, and other nursery equipment, Tommee Tippee continues to hold a strong position in the global childcare market. As of 2015, the brand ranked as the fifth-largest child care company globally, securing approximately 11% of the baby accessories market across the United Kingdom, United States, Australia, New Zealand, France, and South Africa.
Tommee Tippee is a part of the Mayborn Group, which has undergone several acquisitions over the decades. The group was acquired in 2006 by British equity firm 3i for £137 million. Later in 2016, it was acquired by the Chinese insurance giant Ping An Insurance for $372 million, expanding its global influence.
Given the brand’s prominence and international reach, many consumers are eager to find reliable Tommee Tippee Contact Details, especially for queries related to orders, deliveries, product support, and returns. This article outlines everything you need to know to get in touch with Tommee Tippee customer services and resolve any issues you may encounter.
Tommee Tippee can be found throughout various online retail stores such as Boots and Amazon so if you do purchase their items through another online business, you will need to contact the company that you paid directly for assistance.
Tommee Tippee Contact Details – How to Get Support
Finding the correct Tommee Tippee Contact Details can streamline your experience when dealing with order issues, product enquiries, or returns. Here are the best ways to connect with Tommee Tippee.
🔗 Key Contact Resources
📞 Phone Contact
To speak directly with the Tommee Tippee customer services team, call 08085 97 9899. The line is open Monday to Friday from 9am to 5pm. Calls are free from UK landlines and mobiles. This method is ideal if you’re looking for immediate assistance on product-related queries or wish to escalate an unresolved issue.
💬 Live Chat Support
Live chat is accessible through the Product Support Page. This real-time support option is available from Sunday at 10pm through to Saturday at 12 noon. Simply look for the live chat icon to begin your conversation with a support representative. Whether it’s troubleshooting a steriliser or checking compatibility for bottle teats, the team can help.
📱 Social Media Support
Customers can also get help via social media. Reach out on Facebook at @TommeeTippeeUK, where the support team is active from Sunday at 10pm until Saturday at noon.
Tommee Tippee Delivery – Everything You Need to Know
Fast, reliable shipping is vital when it comes to parenting products. The Tommee Tippee Delivery system is designed with flexibility and efficiency in mind, offering multiple options to suit all schedules and budgets.
🚚 Delivery Options
| Delivery Method | Cost | Details |
|---|---|---|
| Standard Delivery (under £40) | £4.50 | 3-5 working days (excluding bank holidays) |
| Standard Delivery (over £40) | Free | 3-5 working days (excluding bank holidays) |
| Express Delivery | £5.95 | Next working day, order before 3pm (excludes bank holidays) |
| Nominated Day Delivery | £6.95 | Choose your preferred delivery day up to 10 days in advance |
Note: Tommee Tippee Delivery options may vary for Northern Ireland, Scottish Highlands and Islands, the Channel Islands, Isle of Man, and the Scilly Isles due to logistical constraints. These prices are correct as of April 2025.
🕓 Express & Nominated Day Delivery
- Express Delivery: Orders placed before 3:00pm Monday to Friday are dispatched the same day. Most couriers deliver the next working day. Some even deliver on Saturdays.
- Nominated Day Delivery: Select your preferred delivery date (excluding Sundays and public holidays). This service requires orders to be placed before 3:00pm for next-day availability.
Both delivery options require a signature upon receipt to ensure security and successful delivery.
Tommee Tippee Tracking – Stay Informed
Once your order is dispatched, you’ll receive an email confirmation with Tommee Tippee tracking details. Text updates from delivery partners may also be sent, providing real-time updates on your parcel’s journey.
To track an order:
- Log into your Tommee Tippee account
- Navigate to Order History
- Locate your tracking number
If you checked out as a guest, registering with the same email will allow access to past order details and Tommee Tippee tracking updates.
How to Contact Tommee Tippee – Complete Guide
If you’re wondering how to contact Tommee Tippee, the process is straightforward thanks to the various contact channels available:
- Phone: Call 08085 97 9899 (Mon–Fri, 9am–5pm)
- Live Chat: Via Product Support Page
- Email/Webform: Use the Contact Page for enquiries
- Facebook: Message @TommeeTippeeUK for social support
Tommee Tippee Returns – Hassle-Free and Paperless
Returning products has never been easier. The Tommee Tippee Returns system is entirely paperless and free for returns within 31 days of receiving your order. Returns are handled via Evri ParcelShop (formerly Hermes).
🔁 How to Return a Tommee Tippee Product
- Log in and view your order
- Select the item and click “Return”
- Fill in the details to generate a QR code
- Pack your parcel and drop it off at the nearest Evri ParcelShop
- The refund process begins once the return is scanned
More details can be found on the Returns Page.
Product Support – Help by Category
The Product Support Hub provides detailed help by product type:
- Bottles & Teats
- Sterilisers & Bottle Prep Machines
- Breast Pumps & Expressing Kits
- Monitors & Blenders
- Soothers & Cups
- Tableware & Cutlery
- Sleep & Healthcare
- Nappy Disposal Units
The hub includes troubleshooting guides, video tutorials, and product manuals.
Tommee Tippee Contact Details – FAQ
How do I contact Tommee Tippee customer services?
You can call 08085 97 9899 (Mon–Fri, 9am–5pm), use live chat, or message them on Facebook @TommeeTippeeUK.
Where can I find my Tommee Tippee tracking number?
After dispatch, tracking information is emailed to you. You can also find it by logging into your account. Guest checkout users can register with the same email to retrieve tracking details.
What should I do if my Tommee Tippee delivery is late?
Delays may occur during high-demand periods or in remote postcode areas. Contact customer services through this page or call the helpline for updates.
Can I return Tommee Tippee products for free?
Yes, Tommee Tippee offers free returns within 31 days via Evri. Begin your return here.
How do I access product support for Tommee Tippee items?
Visit the Product Support Page for troubleshooting videos, user guides, and live chat support tailored to your specific product.
Final Thoughts – Tommee Tippee Contact Details in One Place
Understanding Tommee Tippee Contact Details is key to resolving any concerns with your baby care products, whether it’s a delivery issue, return query, or technical support. With flexible contact methods and a user-friendly delivery and returns policy, Tommee Tippee offers strong support to its customers in the UK and globally.
For all things related to your order, Tommee Tippee delivery, or Tommee Tippee tracking, the tools are readily available. For more detailed guidance, visit:
By using the correct Tommee Tippee contact details, you can ensure a smooth and helpful experience every time.
Use the Tommee Tippee Contact Details for missing parcels or if you have a tracking number, use the Everyparcel.co.uk tracker found on our homepage which will monitor your parcels progress, and if you need information on understanding tracking points, We have a free guide which can be found here – Where Is My Parcel? No. 1 Best Guide to Tracking Updates – Every Parcel