Tooled Up Contact Details and Delivery company tracking parcel
Use the Tooled Up Contact Details for missing parcels
Tooled Up is a leading UK-based retailer offering an extensive range of tools and equipment for various applications. Established in 1976 and trading online since 1996, the company has successfully delivered over one million parcels and served more than 850,000 satisfied customers. With over 100,000 products available, Tooled Up provides top-brand tools across categories such as hand tools, power tools, adhesives, fixings, gardening equipment, and much more.
The company is committed to providing high-quality tools for professionals and DIY enthusiasts alike. Customers can shop from a vast selection of brands and enjoy competitive prices, making Tooled Up a go-to source for all tool-related needs.
Tooled Up Contact Details
For any inquiries, customers can reach Tooled Up through various methods. The company offers customer support for orders, deliveries, product queries, and returns. Below are the available contact options:
- Tooled Up Customer Services Contact Page: Tooled Up Contact Page
- Phone Number: 020 8805 3535
- Email Support: Provided through the contact page
- Postal Address:
- Tooled-Up.com
- 78 Suez Road
- Ponders End
- Brimsdown
- Enfield
- Middlesex
- EN3 7PS
Tooled Up Customer Service and Technical Help Phone Line Hours:
| Day | Customer Service Hours | Shop Hours |
|---|---|---|
| Monday – Friday | 8:00am – 6:00pm | 8:00am – 5:30pm |
| Saturday | 8:00am – 4:00pm | 8:00am – 3:00pm |
| Sunday | Closed | Closed |
| Bank/Public Holidays | Closed | Closed |
How to Contact Tooled Up
Tooled Up provides multiple ways for customers to get in touch, ensuring efficient assistance. Queries related to Tooled Up tracking, order issues, and general customer service can be directed to their support team. The preferred method for direct support is through their contact page, where users can submit inquiries based on their specific needs.
Tooled Up Delivery Information
Delivery Services
Tooled Up offers fast and reliable delivery across the UK. The delivery time varies based on stock availability and order location. For in-stock items, courier deliveries typically arrive within one working day, while mail deliveries take between one to three working days. Customers can check estimated delivery times on the product page before purchasing.
Delivery Partners:
- DHL
- DPD
- Royal Mail
Tooled Up Tracking
Customers can track their orders via the ‘Track My Orders’ feature available on their account. Upon dispatch, an email confirmation will be sent detailing the tracking information. For courier shipments, SMS updates are also provided with estimated delivery times and rescheduling options.
Frequently Asked Questions (FAQ)
How Can I Track My Order?
To check the latest order status, log in to your Tooled Up account and select ‘Track My Orders.’ Ensure that the correct email and password are used to access tracking details.
When Will My Order Arrive?
Estimated delivery times are displayed on each product page. Stock availability and delivery location impact final delivery times. Once dispatched, customers receive notifications with expected arrival dates.
How Will My Order Be Sent?
The dispatch method varies based on item size, weight, and value. Options include:
- DPD Courier (Next working day delivery)
- Parcelforce (Next working day delivery)
- Royal Mail (1-5 working days delivery)
- Direct From Supplier (2-4 working days delivery)
- Pallet Delivery (1-2 working days delivery)
What Should I Do Upon Receiving My Order?
All courier or special delivery packages require a signature. Inspect the goods upon arrival and report any issues immediately to Tooled Up Customer Services.
How Can I Calculate My Delivery Charges?
Use the ‘What is the postage for this item?’ link on the product page to view delivery costs. Charges vary based on order size, weight, and location.
Does Tooled Up Ship Internationally?
Tooled Up only delivers within the UK due to the nature of its products. Many tools are large, heavy, or reliant on UK power specifications, making international shipping unfeasible.
Will I Receive Notifications About My Order?
Yes, customers receive multiple email updates, including:
- Order confirmation
- Dispatch notifications
- Delivery time estimates from the courier
- Updates on order delays or stock issues
- Payment status alerts
How Do I Cancel an Order?
To cancel an order, contact Tooled Up with the full order details. Cancellations are only possible before dispatch. If the item has already been shipped, follow the return instructions.
Why Haven’t I Received Any Email Updates?
Ensure that the correct email was provided during checkout. Check spam/junk folders for updates. If no emails are received, contact Tooled Up to verify the order status.
Tooled Up offers a comprehensive selection of tools with reliable delivery and customer support services. Whether tracking an order, checking delivery status, or seeking assistance, Tooled Up Customer Services ensures that all inquiries are handled efficiently. For more information, visit their contact page and explore their extensive product range.
Use the Tooled Up Contact Details for missing parcels or if you have a tracking number, use the Everyparcel.co.uk tracker found on our homepage which will monitor your parcels progress, and if you need information on understanding tracking points, We have a free guide which can be found here – Where Is My Parcel? No. 1 Best Guide to Tracking Updates – Every Parcel