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How to Contact a Live Person at Evri? Live Chat

When you find yourself in need of assistance or have questions about your parcel, Evri warmly offers various avenues to connect with a live customer service representative. Here’s a personalised guide for you:

  1. Live Chat:
  • Our live chat feature is available from 8 am to 6 pm, Monday to Saturday.
  • Simply visit the Evri website.
  • Look for the inviting “Live chat” button nestled in the bottom right corner. A friendly representative will be ready to chat with you.
  1. Phone:
  • Reach out to our customer service team by dialing 0330 333 6111.
  • Our helpline operates from 8 am to 8 pm, Monday to Friday, and from 9 am to 6 pm on Saturdays.

Pro Tip: When getting in touch, have your tracking number and relevant parcel details at hand. This not only helps our representative assist you more efficiently but also ensures a speedy resolution to your concerns. At Evri, we’re here to make your parcel experience as smooth as possible.

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