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Far East Direct UK Ltd Contact Number

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Far East Direct UK Ltd Contact Number

Far East Direct Ltd and their companies

Far East Direct UK Ltd is a diverse company with multiple brands under its umbrella, including Actiasmat, Actiaspet, Actiasbee, and Actiasgear, which were formerly known as Easimat, Easipet, Easibee, and Easigear, respectively. The company offers a broad range of products, from mats for home and commercial use to pet accessories, beekeeping equipment, and pest control solutions. As customers increasingly purchase these products through platforms like Amazon, eBay, and OnBuy, knowing how to contact Far East Direct UK Ltd becomes crucial for efficient resolution of any issues with orders.

In this article, we’ll guide you through the best ways to get in touch with Far East Direct UK Ltd, provide you with essential contact details including the Far East Direct UK Ltd contact number (01363 82293), and explain how to reach the individual brands under the company’s umbrella.

Far East Direct UK Ltd Contact Number – A Vital Resource

Having quick access to the Far East Direct UK Ltd contact number is key when dealing with any issues related to your orders, such as delays, damaged goods, or order queries. Customers can reach Far East Direct UK Ltd by phone at 01363 82293, where a customer service representative can assist with resolving issues efficiently. This number is essential for customers who need immediate assistance with their orders from any of Far East Direct’s brands.

Contacting Far East Direct UK Ltd Brands

Far East Direct UK Ltd operates a range of brands that cater to different customer needs. Each brand has its own specialised focus, and customers often require specific contact details for the brand they have purchased from. Here’s how to contact each individual branch under Far East Direct UK Ltd.

Actiasmat (Formerly Easimat)

Actiasmat specialises in providing mats for a variety of uses, including gym mats, car mats, and rubber mats for outdoor and indoor spaces. If you’ve purchased a mat from Actiasmat and need support with your order, you can find the relevant contact details on the official page.

Actiaspet (Formerly Easipet)

Actiaspet offers a wide range of pet products, from cages to bedding and other pet-related accessories. Should you need to reach Actiaspet for any order queries or support, it’s essential to have the right contact information.

Actiasbee (Formerly Easibee)

Actiasbee caters to beekeeping enthusiasts by offering everything from beekeeping starter kits to honey extractors. If you need help with your order, the official Actiasbee contact details can be found below.

Actiasgear (Formerly Easigear)

Actiasgear provides pest control solutions, garden tools, and DIY equipment. Whether you’ve purchased pest repellents or garden greenhouses, knowing how to contact Actiasgear is crucial for addressing any issues with your orders.

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Why You May Need to Contact Far East Direct UK Ltd

There are several reasons why you might need to contact Far East Direct UK Ltd. Whether you’re seeking help with an order, reporting a delivery issue, or initiating a return, it’s important to use the right contact method for fast and effective service. Below are the most common reasons for reaching out:

  1. Damaged or Incorrect Orders
    If an item you ordered arrives damaged or is incorrect, contacting Far East Direct UK Ltd promptly is essential. Using the Far East Direct UK Ltd contact number (01363 82293) or email, you can report the issue, providing photos of any damage for quicker resolution.
  2. Delivery Issues
    Delays or problems with delivery are not uncommon, especially when couriers like Evri are involved. Before contacting Far East Direct UK Ltd, check the tracking information provided by the courier. If the delay persists, contacting the company directly via phone or email is the next step.
  3. Return Queries
    Customers may need to return items due to faults or if the item is not as expected. Far East Direct UK Ltd offers a 30-day return window, and the item must be returned in a resalable condition. It’s essential to contact the company before sending the item back, as return policies and postage details will vary based on the reason for return.
  4. Product Information or Queries
    Customers sometimes require more detailed information about the products they’re interested in, such as product dimensions, usage guidelines, or compatibility with other items. For such inquiries, using the Far East Direct UK Ltd contact number or emailing the customer service team can clarify any doubts.

Far East UK Ltd Contact Tips

When contacting Far East Direct UK Ltd for assistance, follow these tips to ensure your inquiry is handled quickly:

  • Have Your Order Number Ready: Whether you’re calling or emailing, always provide your order number. This helps the customer service team locate your purchase and resolve the issue faster.
  • Take Photos of Any Damage: If an item arrives damaged, taking clear photos and attaching them to your email will assist the support team in processing your request swiftly.
  • Contact the Right Branch: Depending on the product you purchased, make sure you reach out to the correct Far East Direct UK Ltd brand (e.g., Actiasmat, Actiaspet) using the relevant contact details.
  • Check Platform Support: If you bought through a third-party platform like Amazon, OnBuy, or eBay, consider contacting their customer support before reaching out to Far East Direct UK Ltd. These platforms often have their own dispute resolution processes.

Bullet Points for Quick Reference

  • Far East Direct UK Ltd operates brands like Actiasmat, Actiaspet, Actiasbee, and Actiasgear.
  • Contact the company via the Far East Direct UK Ltd contact number: 01363 82293.
  • Each brand has its own customer service, and the relevant contact details can be found through the provided links.
  • Common reasons for contacting the company include issues with delivery, damaged items, returns, or product queries.
  • It’s important to report issues promptly and provide order numbers or photos where necessary.
Far East UK

How to Resolve Common Issues with Far East Direct UK Ltd

When dealing with any issues related to orders from Far East Direct UK Ltd, here’s how to ensure a quick resolution:

Damaged Items

If your product arrives damaged, use the Far East Direct UK Ltd contact number (01363 82293) or email their customer service team. Include the following details:

  • Order number
  • Photos of the damage
  • A brief description of the issue

Delivery Delays

If your order is delayed, first check the tracking details from the courier, typically Evri. If the delay persists beyond the expected delivery window, contact Far East Direct UK Ltd to follow up.

Returns and Refunds

Should you need to return an item, ensure it is in its original condition and meets the company’s return policy. Contact Far East Direct UK Ltd beforehand to obtain return instructions. Keep in mind that return postage is often the responsibility of the customer unless the return is due to a fault on the company’s part.

By using the Far East Direct UK Ltd contact number (01363 82293) or the relevant contact links for the individual brands, customers can ensure smooth communication and prompt resolution of any issues with their orders. Whether contacting Actiasmat, Actiaspet, Actiasbee, or Actiasgear, following the guidelines outlined in this article will help customers get the support they need quickly and efficiently.

For more information or specific contact details for each brand, visit the following links:

Actiasgear: Contact Actiasgear UK

Actiasmat: Contact Actiasmat UK

Actiaspet: Contact Actiaspet UK

Actiasbee: Contact Actiasbee UK

Use the Far East UK Team for missing parcels or if you have a tracking number, use the Everyparcel.co.uk tracker found on our homepage which will monitor your parcels progress, and if you need information on understanding tracking points, We have a free guide which can be found here – Where Is My Parcel? No. 1 Best Guide to Tracking Updates – Every Parcel

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