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The Ragged Priest – An up-and-coming new player in the UK market
The Ragged Priest, a UK-based fashion brand, has made a notable impact in the fashion industry with its unique and bold designs. Established in Southend-On-Sea in 2007, the company began by selling its first products on eBay. Despite being a relatively new player in the fashion world, The brand has garnered a loyal following thanks to its distinctive style and innovative approach to design. This article delves into the brand’s offerings, a superb Ragged Priest customer service team, and easy ordering processes.
Brand Overview
Unique and Edgy Designs
The Ragged Priest is renowned for its edgy and unique designs. The brand’s collections often feature bold prints, distressed denim, and statement pieces that set it apart from conventional fashion labels. Catering to both men and women, the brand offers a variety of clothing items including tops, bottoms, dresses, outerwear, and accessories.
Availability and Accessibility
While The Ragged Priest’s primary retail platform is its own website, the brand’s products are also available on ASOS, which significantly broadens its customer reach. The collaboration with ASOS allows the brand to tap into a larger, more diverse audience, ensuring that its unique styles are accessible to fashion enthusiasts worldwide.
Shipping Information
UK Shipping Options
The Ragged Priest offers a variety of shipping options to cater to different customer needs. Free UK shipping is available for orders over £65. The standard shipping options include:
- Evri Standard Delivery: 2-4 day tracked delivery for £4.50.
- DPD Next Working Day Delivery: £6.95 for orders placed before 2pm.
- DPD Saturday Delivery: £9.95 for orders placed before 2pm on Friday.
Customers can find updated delivery information on The Ragged Priest’s shipping and returns page.
International Shipping
The Ragged Priest ships internationally using Deutsche Post, with delivery times varying from 2-7 days depending on the destination. Customers are advised to consider potential customs delays. For a comprehensive list of countries which the company ships and delivers to, and details regarding customs charges, visit the brand’s website.
Ordering and Delivery FAQs
Placing an Order
Customers can place orders without creating an account, although having an account allows for easier tracking of order history and quicker checkouts in the future. Accounts can be created easily at The Ragged Priest registration page.
Order Confirmation
Order confirmations are automatically sent to the provided email address upon placing an order. If the confirmation email is not received, customers should check their spam or junk folders. In the absence of the email within 24 hours, contacting the Ragged Priest customer service team at info@theraggedpriest.com is recommended.
Modifying or Cancelling Orders
Customers wishing to cancel or change their order must contact The Ragged Priest customer service team immediately after placing the order via info@theraggedpriest.com. Given the quick processing times, modifications might not be possible if the order has already been dispatched. Incorrect addresses cannot be rectified after dispatch, so double-checking address details before placing an order is crucial.
Tracking Orders
Tracking updates are provided at every stage of the order process, from placement to dispatch and delivery. Customers receive a tracking reference in their delivery confirmation emails, allowing them to monitor their order’s progress online. You can track your parcel using our free tracker here.
The Ragged Priest Returns and Exchanges
Info On The Ragged Priest Returns
Items can be returned within 28 days from the date of delivery, provided they are in their original, unworn condition with tags attached. The Ragged Priest Returns must be sent to the Returns Department in Bradford. While the brand does not currently offer free returns, customers are advised to use a secure, trackable shipping method and keep proof of postage. For detailed instructions, visit the returns section on The Ragged Priest’s website.
Exchanging an Item
Exchanges are accepted within 28 days of delivery for items of the same price or a different size. The process is similar to returns, and customers will not be charged additional postage for the exchanged item. The returns form included with the order should be filled out and sent back with the item to the same returns address in Bradford.
Refund Processing
Refunds are typically processed within 14 working days of receiving the returned item. However, the time taken for the refunded amount to reflect in the customer’s account may vary depending on their bank, usually taking an additional 3-5 working days. If a refund is not received within this timeframe, contacting the Ragged Priest Customer Service returns team at returns@theraggedpriest.com is recommended.
Sale Items
Sale items follow the same return and exchange policies as regular-priced items. If an exchanged item was purchased during a sale and the price has since increased, customers will not need to pay the difference.
Ragged Priest Customer Services
The Ragged Priest Contact Page
For any queries or issues regarding orders, customers can reach out to The Ragged Priest’s customer service team at info@theraggedpriest.com. The team is responsive and aims to address concerns promptly, typically within 48 hours.
Lost Returns Form
In case the returns form is misplaced, customers can print a new one from the website or include a handwritten note with necessary details such as the order number, items being returned, and whether a refund or exchange is desired.
The Ragged Priest has made significant strides in the fashion industry since its inception in 2007. With a commitment to edgy and unique designs, the brand has captured the attention of fashion enthusiasts both in the UK and internationally. Efficient shipping options, a straightforward returns process, and responsive customer service are some of the key aspects that enhance the shopping experience with this company. As the brand continues to grow and evolve, it remains dedicated to providing high-quality, distinctive fashion to its expanding customer base.
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