VitaPoint Contact Details & Delivery company tracking parcel
Use the VitaPoint Contact Details for missing parcels
When in need of reaching out to VitaPoint, a leading UK-based retailer for daily essentials and health supplements, having comprehensive contact information ensures swift communication and a hassle-free experience. VitaPoint’s wide range of high-quality products, quick delivery options, and customer support services have positioned it as a trusted online store for household items and wellness products. This article provides in-depth VitaPoint contact details and outlines the best ways to reach the company’s customer services.
VitaPoint Contact Details
Contact VitaPoint directly through multiple channels for all customer service needs:
- Telephone Number: 01204-934073
- Email Address: customerservices@vita-point.co.uk
- Live Chat Service: Chat now here
- Homepage: Visit VitaPoint’s Homepage
- Contact Page: Reach Out Through VitaPoint’s Contact Page
VitaPoint Customer Services
VitaPoint takes pride in providing responsive customer services to ensure that any queries or issues are promptly resolved. Customers can contact VitaPoint customer services via phone, email, or live chat for matters related to order inquiries, product returns, or assistance with the VitaPoint delivery process.
Key Contact Methods
- VitaPoint Contact Number
Dial 01204-934073 for immediate support and assistance. The customer support team is prepared to address any concerns, ranging from delivery issues to questions about product availability. - VitaPoint Email Address
Send an email to customerservices@vita-point.co.uk for detailed inquiries, feedback, or requests for returns. VitaPoint’s response team aims to reply within 24 hours during business days. - Live Chat Service
For instant communication, use VitaPoint’s Live Chat service available on their contact page. This option is ideal for quick resolutions and guidance.
VitaPoint Delivery Information
Understanding delivery options and procedures is essential for every customer. VitaPoint provides a straightforward delivery process with flexible options to cater to various needs:
VitaPoint Delivery Options
- Standard Delivery
- Cost: £2.95 for orders under £29.99 (under 10 kg).
- Free delivery on orders over £29.99.
- Orders are dispatched within 2-3 working days via Amazon or Evri.
- Next Day Delivery
- Cost: £3.99 for orders under 10 kg.
- Orders placed before 2 pm on weekdays are dispatched for next-day delivery.
Tracking Your VitaPoint Parcel
Customers can track the status of their VitaPoint delivery through Amazon or Evri, ensuring peace of mind and transparency throughout the shipping process. If a delivery delay occurs, contact customerservices@vita-point.co.uk to resolve the issue.
VitaPoint Returns and Refunds
Returning Unwanted Goods:
If an item does not meet your expectations, return it within 28 days of delivery in its original packaging. Ensure you retain the original packing note and invoice as proof of purchase. For detailed return guidelines, contact VitaPoint customer services.
Dealing with Faulty Goods:
Should you receive a faulty product, VitaPoint will either replace the item or issue a refund. Contact VitaPoint customer services at customerservices@vita-point.co.uk for guidance.
By Post Instructions:
- Use the original packaging for returns where possible.
- Keep proof of postage until a refund confirmation is received.
Frequently Asked Questions (FAQs)
1. How can VitaPoint customer services be reached?
Contact VitaPoint customer services via telephone at 01204-934073, email at customerservices@vita-point.co.uk, or use the Live Chat service.
2. What is the VitaPoint contact number for customer services?
The VitaPoint contact number for customer services is 01204-934073 which is ideal for quick and not so complex issues. For problems which may take time to resolve, an email may work out better as you won’t be sitting on hold for a long period of time and also it will give the team a chance to resolve the issue without the need to have someone waiting for a respond over the phone.
3. What should be done if a VitaPoint order does not arrive?
If a parcel has not been delivered within 4 days of dispatch, contact VitaPoint at customerservices@vita-point.co.uk for further assistance. Please be aware that during seasonal periods, there may be slight delays due to the influx of parcels being sent through various couriers.
VitaPoint on Major Platforms
VitaPoint products are available across popular platforms like Amazon, eBay, and OnBuy.com. For support related to orders placed through these platforms, customers may need to reach out directly to their respective customer services:
- Amazon Orders: Contact Amazon’s Support
- eBay Orders: Contact eBay Customer Services
- OnBuy Orders: Get OnBuy Help
Why Choose VitaPoint?
VitaPoint has built a strong reputation for offering a vast range of health supplements, household items, and toiletries with a commitment to exceptional service. Key highlights include:
- Wide Product Range
VitaPoint’s inventory spans from health supplements to DIY essentials, offering a comprehensive shopping experience. - Flexible Delivery Options
VitaPoint delivery services ensure fast and reliable order fulfillment, with both standard and next-day options available. - Exceptional Customer Service
VitaPoint’s contact channels, including the VitaPoint contact number and email, offer responsive and friendly customer support.
Additional Resources and Links
For a seamless shopping and support experience, VitaPoint remains dedicated to delivering excellent service. Contact VitaPoint customer services for any assistance related to orders, returns, or inquiries. Happy shopping!
Contact the VitaPoint team for missing or delayed parcels, or if you have received any incorrect item as their team will be able to fully assist you. Alternatively, if you have a tracking number, use the Everyparcel.co.uk tracker found on our homepage which will monitor your parcels progress, and if you need information on understanding tracking points, We have a free guide which can be found here – What does manifested for delivery means?