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Sending A Parcel – Evri’s Collection Service Simplified With 6 Steps

Evri, formerly known as Hermes, has significantly expanded its local courier network, now boasting one of the largest courier fleets across the UK. This expansion has made their home pick-up collection service more accessible and convenient than ever before for those that have a need for sending a parcel. In this detailed guide, we will explore the various aspects of Evri’s home collection service, from costs and collection times to the step-by-step booking process – just make sure that the item can be send. If unsure, have a quick read of this guide here about prohibited items.

Why Choose Evri Home Collection?

Evri’s home collection service stands out due to its convenience, reliability, and ease of use. Here are some key reasons to consider using this service:

  • Time-Saving: You no longer need to visit a drop-off location.
  • Convenience: When sending a parcel, you can choose to have your item collected from your home or office.
  • Flexibility: Choose your preferred collection day and time.
  • Wide Coverage: Available across the UK.

Understanding the Costs of Sending a Parcel

The home collection service provided by Evri is slightly more expensive compared to their Locker and ParcelShop drop-off options. Here’s a breakdown of the pricing structure:

  • Base Cost: The service starts at just £2.62
  • Variable Rates: Prices increase based on the size and weight of the parcel.
Sending a Parcel

While the cost might be higher, this is way more convenience to those sending a parcel because when purchasing postage with Evri, the sender can choose the option for a courier to come directly to their location which can often justify the slightly increased expense. This eliminates the need for additional travel and the hassle of finding and visiting drop-off points.

Collection Times and Availability

Evri offers flexible collection times to suit your schedule. Here’s a detailed look at their collection availability:

  • Weekdays: Couriers collect parcels between 8 am and 8 pm.
  • Saturdays: Collection is available from 8 am to 6 pm.
  • Sundays and Bank Holidays: No collections are made on these days.

To ensure you are available when the courier arrives, Evri sends an alert with a 1-hour estimated time of arrival. This feature allows you to plan your day around the collection time, ensuring a smooth handover of your parcel.

Step-by-Step Guide to Booking a Home Collection

Booking an Evri home collection is a straightforward process. Follow these steps to ensure a hassle-free experience when sending a parcel:

1. Visit the Evri Website or App

Begin by accessing the Evri website or app. This is your starting point for entering all necessary details and booking the service.

2. Enter Collection and Delivery Postcodes

  • Collection Postcode: Enter the postcode where the parcel will be collected.
  • Delivery Postcode: Enter the destination postcode.

This step ensures that Evri can provide accurate pricing and service availability for your specific locations.

3. Provide Full and Accurate Details When Sending a Parcel

Next, you need to provide details about your parcel:

  • Weight: Enter the weight of the parcel.
  • Dimensions: Provide the length, width, and height.
  • Contents: Describe the contents of the parcel.

These details are crucial when sending a parcel as it helps determine the cost and ensuring the package is handled appropriately.

4. Select the Standard Delivery Option

After entering the parcel details, choose the standard delivery option. This is the default delivery method for most parcels.

5. Choose Courier Collection

Once you have selected standard delivery, opt for the courier collection service. The system will then display the cost for this service based on your parcel’s weight and dimensions.

6. Finalize the Order

Complete any remaining fields, such as:

  • Preferred Collection Day: Choose the day you want the courier to collect your parcel.
  • Collection Time: Select a time slot that suits your schedule.

After providing all necessary information, proceed to the payment section. Make the payment online to confirm your booking.

Additional Tips for a Smooth Collection Experience

To ensure your collection goes smoothly, consider the following tips:

Packaging Your Parcel

  • Secure Packaging: When sending a parcel, make sure it is securely packaged to prevent damage during transit.
  • Labelling: Clearly label the parcel with the delivery address and any special handling instructions.
  • Fragile Items: If your parcel contains fragile items, use appropriate packaging materials like bubble wrap and mark the parcel as ‘Fragile’.

Being Available

  • Estimated Time of Arrival: Keep an eye out for the alert message with the estimated time of arrival.
  • Contact Information: Ensure your contact information is correct in case the courier needs to reach you.

Providing Additional Instructions

  • Access Instructions: If your home or office is difficult to find, provide additional instructions to help the courier locate you easily.
  • Special Requests: If you have any special requests or requirements, communicate them when sending a parcel and using the online booking page.

Benefits of Using Evri Home Collection for Sending a Parcel

Choosing Evri’s home collection service offers numerous benefits:


The primary advantage of Evri’s home collection service is convenience. With busy schedules, finding time to visit a drop-off location can be challenging. Evri solves this problem by coming to your doorstep.

Sending a Parcel


With a wide range of collection times, you can select a slot that best fits your schedule. Whether you need an early morning pick-up or a late afternoon collection, Evri offers the flexibility you need.


Evri has established a reputation for reliability. With over 18,000 couriers plus a team working behind the scenes, you can trust that your parcel will be collected and delivered as promised. Not only do they have a customer services team that have become more accessible, there is a team that monitor parcel delivers by checking to make sure that the couriers are delivering within the estimated time of arrival, making sure parcels are accounted for, make sure the courier safe place photos are to company standard, and are actively escalating the issues before customers realise – including any failed collections to make sure if the collections fail, it is for genuine reasons.

Booking a Collection is Easy

Booking an Evri home collection service is simple and user-friendly for those that need a simplified option when sending a parcel. By following the steps outlined above, you can arrange for your parcel to be collected at your convenience. For more information or to book a collection now, click here.

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