In a historic move, customers of the Post Office will now, for the first time in its extensive 360-year history, have the option to select alternative parcel carriers at branch counters. This marks a significant and unprecedented change for the Post Office and its customers. The new service will commence at specific branches just in […]
Post Office customers to be offered DPD and Evri parcel delivery options Read More »
Prior to initiating a formal complaint, it is important to have a clear understanding of DPD’s operational guidelines and policies. These terms and conditions serve as the foundation for all interactions, including the process of addressing complaints. For submitting your formal complaint, please direct your correspondence to:Shelley ParfettHead Of Customer ServiceDPD UKRoebuck Lane, Smethwick, B66
How to Complain to DPD? Read More »
Losing a parcel, particularly one that contains valuable or sentimental items, can be a frustrating experience. If you’re faced with a missing shipment from the UK-based shipping company EVRI (formerly known as Hermes), there are steps you can take to recover it or receive compensation. Here’s a guide on what to do when an EVRI
Dealing with a Lost Parcel from EVRI: A Guide Read More »
In March 2022, the courier company Hermes unveiled a fresh identity and rebranded itself as Evri. This transformation aimed to present a new face to the world while maintaining their commitment to parcel delivery excellence. This shift came about due to concerns about subpar customer service and the occasional mishandling of parcels. Hermes sought to
Who does Evri deliver for? Read More »